Hansaton beat ST RT675 UP - Troubleshooting and Safety; Troubleshooting Common Issues

30
Cause Possible remedy
Issue: No sound
Not turned on Turn on
Low/dead battery Replace battery
Poor battery contact Consult your hearing care
professional
Battery upside down Insert battery plus (+) side
up
Earmolds/power slim
tubes blocked with ear
wax
Clean earmolds. See
“Cleaning your hearing
aids”. Consult your hearing
care professional
Plugged microphone
shield
Consult your hearing care
professional
7. Troubleshooting guide
HAN_User_Guide_Hansaton_beatST-UP_92x125_EN_V1.0_029-6519-02.indd 30HAN_User_Guide_Hansaton_beatST-UP_92x125_EN_V1.0_029-6519-02.indd 30 2021-10-06 4:24:36 PM2021-10-06 4:24:36 PM