34
Cause Possible remedy
Issue: Weak on the telephone
Telephone not
positioned properly
Move telephone receiver
around ear for clearer signal.
Hearing aid requires
adjustment
Consult your hearing care
professional
Issue: mobile phone calls not being heard through
hearing aids
Hearing aids are in flight
mode
Exit flight mode: open
battery door, then close
battery door
Hearing aids are not
paired to the phone
Pair your hearing aids to your
mobile phone (again)
For any problems not listed in the guide, contact your
hearing care professional.
HAN_User_Guide_Hansaton_beatST-UP_92x125_EN_V1.0_029-6519-02.indd 34HAN_User_Guide_Hansaton_beatST-UP_92x125_EN_V1.0_029-6519-02.indd 34 2021-10-06 4:24:36 PM2021-10-06 4:24:36 PM
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