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My voice cannot be heard by my teammates
•  Make sure you have chosen JBL QUANTUM600 CHAT as the default device in 
the chat sound settings of your PC, Mac or gaming console device.
•  Make sure the microphone is not muted. 
I can’t hear myself when I’m talking
•  Enable sidetone via   to hear yourself clearly over game 
audio. 
No response or malfunction
•  Connect the headset to a powered USB-A port with the supplied USB charging 
cable, then disconnect the cable to reset the headset.