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Form No. LFSTM-1019
9
TROUBLESHOOTING GUIDE
Symptom Probable Cause Corrective Action
Light bulb not working. Light bulb defective. Replace light bulb.
Power turned off (O). Move Power I/O (on/off) to the I (on) position.
Food cavity not hot enough. Temperature Control set too low. Adjust Temperature Control to a higher setting.
Heating elements not working.
Contact an Authorized Hatco Service Agent or Hatco for
assistance.
Temperature Control not working properly.
Excessive air movement around unit. Restrict or redirect air movement (i.e., air conditioning duct
or exhaust fan) away from unit.
Unit connected to incorrect power supply. Contact an Authorized Hatco Service Agent or Hatco for
assistance.
Food cavity too hot. Temperature Control set too high. Adjust Temperature Control to a lower setting.
Temperature Control not working properly.
Contact an Authorized Hatco Service Agent or Hatco for
assistance.
Unit connected to incorrect power supply.
No heat, but light works. Temperature Control set too low. Adjust Temperature Control to a higher setting.
Heating elements not working.
Contact an Authorized Hatco Service Agent or Hatco for
assistance.
Temperature Control not working properly.
No heat and no lights.
Power turned off (O). Move Power I/O (on/off) to the I (on) position.
Circuit breaker tripped. Reset circuit breaker. If circuit breaker continues to trip,
contact Authorized Service Agent or Hatco for assistance.
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
ELECTRIC SHOCK HAZARD: Turn OFF power switch,
unplug power cord, and allow unit to cool before
performing any cleaning, adjustments, or maintenance.
Troubleshooting Questions?
If you continue to have problems resolving an issue, please contact the nearest Authorized Hatco Service Agency or Hatco for
assistance. To locate the nearest Service Agency, log onto the Hatco website at www.hatcocorp.com, select the Support pull-
down menu, and click on “Find A Service Agent”; or contact the Hatco Parts and Service Team at:
Telephone: 800-558-0607 or 414-671-6350
e-mail: support@hatcocorp.com
Halogen Bulbs
Optional halogen bulbs (Hatco P/N 02.30.081.00) can be
ordered in place of the standard incandescent display light
bulbs (120 V).
OPTIONS AND ACCESSORIES
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