15
NL
15
EN
Trouble shooting
Problem Possible Solution
“Add water” indicator is on. No water supply Check the main water supply pressure or
check the water supply hose is blocked or
not, adding the water pressure or cleaning
the hose necessary.
Floating ball of the water level detecting
switch is blocked, can’t be raised up
Clean the water tank and the water level
detecting switch.
Water flows out from the water tank Place the unit on the level position, not on
the slope.
Water flows out from the water drain pipe
of the water tank.
Pull out the pipe and install back to the slot
of the water tank properly.
“Add water” indicator flashes Water supplying hose breakdown, or water
flows in very slowly.
Check the main water supply pressure or
check the water supply hose is blocked or
not, adding the water pressure or cleaning
the hose necessary.
Water pump is working, but no water flow
out from the water dividing pipe
The little holes on the water dividing pipe
is blocked.
Clean these little holes.
The transparency of the ice cube is not
very good
Water quality is bad Change the water supply, or use the water
filter to soften or filter the water.
Ice cube shape is irregular Water quality is not good or the water tank
is very dirty
Clean the water tank, and change with
new water.
The little holes on the water dividing pipe is
some blocked
Clean the water dividing pipe, make sure
all nine holes are unclogged.
Ice cube is very thin Ambient temperature is too high Move the unit to low temperature space, or
lengthen the time of each ice making cycle.
Air circulation around the unit is not good Make sure there is more than 20CM space
between the unit back & front and the
obstacle
Ice cube is too thick Ambient temperature is too low Reduce the time of each ice making cycle.
“Full” indicator is on The ice storage bin is full of the ice cube. Take out some ice cube
Ice making cycle is normal, but there is no
ice cube produced
The temperature of Ambient, or water in
water tank is too high
Move to the place with temperature lower
than 32 centigrade, and change to the low
temperature water
Refrigerant leakage Need the technical serviceman to maintain
Cooling system tube is clogged Need the technical service person to
maintain
ERROR INDICATOR
E1: Ambient temp sensor breakdown
E2: Suction tube temp sensor----Display E2 in dig-
ital window
E3: Both Ambient temp sensor and Suction tube
temp sensor breakdown
E4: The duration time of one ice making cycle is
more than 35 minutes, the unit will be turned
off. It is the system protection of no refrigerant
in cooling system or the compressor not work.
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