Hendi 3500 - Maintenance and Troubleshooting; Error Codes Display; Cleaning and Maintenance; Troubleshooting

NOTE! This appliance can only be used in combination with wok pan 239773.
Now you can program the capacity required by means of the arrow keys, 3500W being the highest and 500W the lowest
position.
Once you have reached the required result, you can switch off the appliance by pressing the “ON/ OFF” key. The
display will go off
If you do not use the appliance for an extended period, remove the plug from the electrical socket and remove the pan
from the
appliance.
NOTE! Allow the appliance to cool off before you touch it. The ceramic plate is very hot after use.
Error codes display
Error codes are shown on
the display (51
Possible cause Possible solution
E01
The temperature of the appliance is too high
Unplug the appliance, remove the cookware,
wait until the appliance is completely cool
down.
Cooling fan defective Contact the supplier.
E02
The temperature of the cookware is too high.
Possibly, the cookware becomes empty and the
appliance will shut down for protection.
Unplug the appliance, remove the cookware,
wait until the appliance is completely cool
down.
E03
The supply voltage is abnormal. (Supplyvolt-
age is too high or too low)
Make sure that the appliance is connect-ed
to a suitable electrical power supply.
Cleaning and maintenance
Always unplug from the socket before cleaning the appliance.
Beware: Never immerse the appliance in water or any other liquid!
Clean the outside of the appliance with a damp cloth (water with mild detergent).
Never use aggressive cleaning agents or abrasives.
Do not use any sharp or pointed objects.
Do not use petrol or solvents! Clean with a damp cloth and detergent if necessary. Do not use abrasive materials.
Clean the ventilation slots (if applicable) with the vacuum cleaner.
Clean the ceramic plate each time after use. This is to prevent any residues from burning onto the glass plate.
Troubleshooting
If the appliance does not function properly, please check the below table for the solution. If you are still unable to solve the
problem, please contact the supplier/service provider.