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Hewlett-Packard EliteDesk 800 User Manual

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Maintenance and Service Guide
HP EliteDesk 800 G1 Tower
HP EliteDesk 800 G1 Small Form Factor
HP EliteDesk 800 G1 Ultra-Slim Desktop

Other manuals for Hewlett-Packard EliteDesk 800

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Hewlett-Packard EliteDesk 800 Specifications

General IconGeneral
GraphicsIntel UHD Graphics (integrated)
Operating SystemWindows 10 Pro
Form FactorSmall Form Factor
PortsDisplayPort
DimensionsVaries by form factor
WeightVaries by form factor
ChipsetIntel Q370
NetworkGigabit Ethernet

Summary

1 Product features

Standard configuration features

Overview of standard hardware and software features across different computer models.

Tower (TWR) front panel components

Identifies and describes the front-facing ports and controls for the Tower model.

Small Form Factor (SFF) front panel components

Identifies and describes the front-facing ports and controls for the SFF model.

Ultra-slim Desktop (USDT) front panel components

Identifies and describes the front-facing ports and controls for the USDT model.

Tower (TWR) rear panel components

Identifies and describes the rear-facing ports and connectors for the Tower model.

Serial number location

Shows where to find the unique serial and product ID numbers on the computer.

2 Activating and Customizing the Software

Activating and customizing the software in Windows 7

Guides on activating and customizing the operating system in Windows 7.

Downloading Windows 7 updates

Instructions for downloading and installing Windows 7 operating system updates.

Activating and customizing the software in Windows 8

Guides on activating and customizing the operating system in Windows 8.

3 Illustrated parts catalog

Tower (TWR) chassis spare parts

Lists and illustrates spare parts for the Tower chassis, including components and cables.

Small Form Factor (SFF) chassis spare parts

Lists and illustrates spare parts for the SFF chassis, including components and cables.

Ultra-Slim Desktop (USDT) chassis spare parts

Lists and illustrates spare parts for the USDT chassis, including components and cables.

4 Routine care, SATA drive guidelines, and disassembly preparation

Electrostatic discharge information

Explains the risks of static discharge and how to prevent damage to components.

Operating guidelines

Provides essential guidelines for operating the computer to prevent overheating.

Routine care

Details general safety precautions and procedures for cleaning computer components.

5 Removal and replacement procedures: Tower (TWR)

Preparation for disassembly

Outlines initial safety procedures and steps before disassembling the computer.

Access panel

Instructions on how to remove the computer's access panel to reach internal components.

Memory

Information on memory modules (DIMMs), including types and installation procedures.

Drives

Details different types of drives and guidelines for installing them.

Removing a 3.5-inch or 2.5-inch hard drive

Step-by-step guide for removing both 3.5-inch and 2.5-inch hard drives.

Power supply

Provides instructions for removing and replacing the computer's power supply unit.

System board and PCI expansion slot daughter card

Instructions for removing and replacing the system board and associated daughter cards.

6 Removal and replacement procedures: Small Form Factor (SFF)

Preparation for disassembly

Outlines initial safety procedures and steps before disassembling the SFF computer.

Memory

Information on memory modules (DIMMs), including types and installation procedures for SFF.

Drives

Details different types of drives and guidelines for installing them in SFF models.

Power supply

Provides instructions for removing and replacing the SFF computer's power supply unit.

System board

Instructions for removing and replacing the SFF computer's system board.

7 Removal and replacement procedures: Ultra-slim Desktop (USDT)

Preparation for disassembly

Outlines initial safety procedures and steps before disassembling the USDT computer.

Memory

Information on memory modules (SODIMMs), including types and installation procedures for USDT.

Optical drive

Guides for removing and installing the USDT's optical drive.

Hard drive

Instructions for removing and installing the USDT's 2.5-inch internal hard drives.

System board

Instructions for removing and replacing the USDT computer's system board.

8 Computer Setup (F10) Utility

Computer Setup—File

Details options within the Computer Setup utility's File menu for system information and configuration.

Computer Setup—Storage

Explains storage device configurations, translation modes, and boot order settings in BIOS.

Computer Setup—Security

Covers password settings, device security, and other security-related configurations in BIOS.

Computer Setup—Power

Details power management and sleep state settings within the BIOS configuration.

Computer Setup—Advanced

Advanced configuration options for power-on behavior, onboard devices, and bus options.

9 Troubleshooting without diagnostics

Solving general problems

Provides solutions for common issues like system lock-ups, keyboard/mouse problems, and poor performance.

Solving display problems

Addresses issues related to blank screens, dim characters, and distorted video output.

Solving audio problems

Solutions for issues with sound not coming out or being unclear from speakers or headphones.

Solving Network Problems

Troubleshooting steps for network connectivity issues, including driver and configuration problems.

Solving memory problems

Addresses issues related to memory installation, out-of-memory errors, and POST memory count errors.

Solving processor problems

Troubleshooting steps for processor-related issues, including poor performance and thermal protection.

Solving CD-ROM and DVD problems

Solutions for issues with CD/DVD drives not reading discs or not being detected.

Solving USB flash drive problems

Addresses problems with USB flash drives not being recognized or not booting.

Solving front panel component problems

Troubleshooting for issues with USB devices, headphones, and microphones connected to the front panel.

Solving Internet access problems

Guidance for resolving issues related to connecting to the internet and web browser problems.

Solving software problems

Solutions for issues related to application installation, configuration, and system conflicts.

10 POST error messages

POST numeric codes and text messages

Lists and explains POST error codes, text messages, and recommended actions for resolution.

11 Password security and resetting CMOS

Resetting the password jumper

Instructions for disabling or clearing setup and power-on passwords by resetting a jumper.

Clearing and resetting the CMOS

Steps to clear CMOS settings, reset BIOS to defaults, and manage AMT configurations.

12 HP PC Hardware Diagnostics

Why run HP PC Hardware Diagnostics – UEFI

Explains the benefits and purpose of using the HP PC Hardware Diagnostic tools.

How to access and run HP PC Hardware Diagnostics - UEFI

Provides steps to access and launch the UEFI diagnostic tools from the BIOS menu.

Downloading HP PC Hardware Diagnostics to a USB device

Guides on how to download and install the diagnostic tools onto a USB flash drive.

13 System backup and recovery

Backing up, restoring, and recovering in Windows 8

Overview of tools for safeguarding and retrieving information in Windows 8.

Creating recovery media and backups

Steps for creating recovery media and system restore points for backup purposes.

Restoring and recovering using Windows 8 tools

Explains various Windows 8 recovery options like Refresh, Reset, and using recovery media.

Backing up, restoring, and recovering in Windows 7

Overview of tools for safeguarding and retrieving information in Windows 7.

Creating recovery media

Steps for creating recovery media (DVDs or USB) for reinstalling the operating system.

A Battery replacement

Battery replacement

Detailed instructions for safely replacing the computer's internal lithium coin cell battery.

B Power cord set requirements

General requirements

General requirements for power cords applicable across all countries.

Country-specific requirements

Specific power cord requirements and agency certifications for various countries.

C Specifications

TWR specifications

Technical specifications for the Tower (TWR) chassis, including dimensions and power.

SFF specifications

Technical specifications for the Small Form Factor (SFF) chassis, including dimensions and power.

USDT specifications

Technical specifications for the Ultra-Slim Desktop (USDT) chassis, including dimensions and power.

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