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Hinge Health Enso User Manual

Hinge Health Enso
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User Manual
Hinge Health Enso
Transcutaneous nerve stimulator for pain relief
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Hinge Health Enso Specifications

General IconGeneral
BrandHinge Health
ModelEnso
CategoryController
LanguageEnglish

Summary

Indications for Use

Warnings and Precautions

Contraindications

Lists conditions where the device should not be used, such as with pacemakers or pregnancy.

Warnings

Lists specific warnings regarding application sites, electrical hazards, and concurrent activities.

Precautions

Introduction

How does Enso work?

Enso is designed to deliver electrical pulses through the skin and produce natural pain relieving endorphins.

What does it feel like?

Enso treatment may feel different to each user, described as tingling or massaging sensations.

What's included?

Lists the components included with the Enso device: Enso Device, Gel Pads, Charger, AC Adapter, Nylon Bag.

Setting Up Your Enso

Charging Enso

Instructions on how to charge the Enso device, including charging times and battery life.

LED Indicator States

Explains the meaning of different LED light patterns for battery status and charging.

Download the Hinge Health app

Instructions on downloading the Hinge Health app for iPhone and Android devices.

Pairing Enso

Steps to wirelessly connect the Enso device to a smartphone via Bluetooth.

Placing the Gel Pad

Using your Enso

Starting treatment

Instructions on how to start a treatment session and increase intensity using the app.

Recommended treatment time

Guidance on optimal session duration for effective pain relief.

Recommended intensity

Advice on adjusting intensity levels for optimal results based on body areas.

Adjusting treatment intensity

How to increase or decrease treatment intensity using the '+' and '-' buttons.

Ending treatment

Instructions on how to stop a treatment session using the app or device.

Battery status

Information on how to check the current battery level of the Enso device.

During treatment

Guidance on activities allowed while wearing the Enso device during treatment.

Resuming treatment

How treatment automatically pauses and resumes if the device is disconnected.

Switching devices

Useful Tips

Storing the gel pad

Instructions on how to properly store gel pads to preserve their life and prevent contamination.

App compatibility

Details on which operating systems are compatible with the Hinge Health app.

Checking battery level, when not on charger

How to check the Enso device's battery level using the power button and LED indicators.

Bluetooth range

Gel pad care

Power button

Troubleshooting

Cannot Pair Enso

Troubleshooting steps for issues with pairing the Enso device to a smartphone.

No Lights on Enso Device

Explanation for why the Enso device might not show any lights, usually related to battery level.

Stinging Sensation During Treatment

Advice on managing stinging sensations during treatment, including stopping and reapply.

Blinking Blue Light Status

Explanation for a blinking blue light, indicating poor contact between the gel pad and skin.

Muscle Cramps from Treatment

Guidance on reducing muscle cramps by decreasing treatment intensity.

Skin Irritation After Treatment

Tips for addressing skin irritation, such as allowing skin to breathe or using a new gel pad.

How about maintenance or service for Enso?

Limitation of liability

Contact Us

Appendix A: Technical Specifications

Power

Details about the device's power source, battery type, input voltage, and charging.

Output characteristics

Specifications for the electrical pulses delivered by the Enso device, including waveform and frequency.

Environmental

Operating and storage temperature, humidity, and water ingress ratings for the device.

Physical

Physical dimensions and weight of the Enso device.

Gel pads

Specifications for the gel pads, including materials, electrode area, and shelf life.

Operating and storage conditions

Environmental conditions for operation and storage of the device and gel pads.

Appendix B: Label Symbols

WEEE (Waste Electrical and Electronic Equipment)

Appendix C: Radio Information

Enso device is FCC ID: 2AQLG-40895051

FCC ID and compliance statement for the Enso device.

FCC RF radiation exposure statement

Statement regarding compliance with FCC RF radiation exposure limits.

Appendix D: Electromagnetic Compatibility

Guidance and manufacturer's declaration–electromagnetic emissions

Table detailing electromagnetic emissions tests and their corresponding environments.

Guidance and manufacturer's declaration–electromagnetic immunity

Table detailing electromagnetic immunity tests and their corresponding environments.

Recommended separation distances between portable and mobile RF communications equipment and the device

Table of recommended separation distances based on transmitter power and frequency.

Appendix E: Parts and Accessories