This document is a Quick Start Guide for Hisense Roku TVs, providing essential information for setup, usage, and troubleshooting. It covers various models including 43R6E3, 50R6E3, 58R6E3, 65R6E3, 43R6E1, 50R6E1, 55R6E1, 65R6E1, 58R6E, 43R6090G, 43R6070G, 50R6090G, 50R6070G, 55R6090G, 55R6070G, 65R6090G, 65R6070G, 65R7E1, 43R6090G5, 50R6090G5, 55R6090G5, 65R6090G5, 50R6080G, 55R6080G, and 65R6080G.
Function Description
The Hisense Roku TV is designed to provide an easy way to endless entertainment. It integrates the Roku platform, offering access to a vast library of streaming content, live TV, and various smart TV features. Users can search across live and streaming channels, enjoy a simple home screen interface, and benefit from automatic software updates and wireless connectivity. The TV supports a wide range of external devices through multiple ports and can be controlled via a dedicated remote or a mobile app. It also includes accessibility features like Text-to-Speech and Video Description for visually impaired users.
Important Technical Specifications
Display:
- Active Screen Size (Diagonal):
- 42.5 inches (for 43-inch models)
- 49.5 inches (for 50-inch models)
- 54.6 inches (for 55-inch models)
- 57.5 inches (for 58-inch models)
- 64.5 inches (for 65-inch models)
- Screen Resolution: 3840×2160 (4K UHD)
- Panel Selected: Ultra High Definition backlight
Dimensions (W x H x D):
- 43-inch models (e.g., 43R6E3):
- Without Stand: 37.8×22.0×3.3 inches (961×560×83 mm)
- With Stand: 37.8×24.1×7.7 inches (961×613×196 mm)
- 50-inch models (e.g., 50R6E3):
- Without Stand: 43.9×25.5×3.2 inches (1116×648×82 mm)
- With Stand: 43.9×27.9×8.9 inches (1116×709×226 mm)
- 55-inch models (e.g., 55R6070G):
- Without Stand: 48.4×28.0×3.4 inches (1230×712×86 mm)
- With Stand: 48.4×30.4×8.9 inches (1230×773×226 mm)
- 58-inch models (e.g., 58R6E3):
- Without Stand: 50.9×29.6×3.3 inches (1293×753×84 mm)
- With Stand: 50.9×32.0×8.9 inches (1293×813×226 mm)
- 65-inch models (e.g., 65R6E3):
- Without Stand: 57.0×32.8×3.2 inches (1448×834×81 mm)
- With Stand: 57.0×35.2×11.4 inches (1448×894×290 mm)
Weight:
- 43-inch models:
- Without Stand: 15.0 lbs (6.8 kg)
- With Stand: 15.2 lbs (6.9 kg)
- 50-inch models:
- Without Stand: 21.6 lbs (9.8 kg)
- With Stand: 21.8 lbs (9.9 kg)
- 55-inch models:
- Without Stand: 27.1 lbs (12.3 kg)
- With Stand: 27.8 lbs (12.6 kg)
- 58-inch models:
- Without Stand: 30.0 lbs (13.6 kg)
- With Stand: 30.4 lbs (13.8 kg)
- 65-inch models:
- Without Stand: 36.8 lbs (16.7 kg)
- With Stand: 37.5 lbs (17.0 kg)
Power:
- Power Supply: AC 120V, 60Hz
- Standby Consumption: Less than 0.5W
- Audio Power:
- 8W + 8W (for 43", 50", 55", 58" models)
- 10W + 10W (for 65" models)
Channels & Signaling:
- Receiving Channels: VHF: 2 - 13, UHF: 14 - 69, CATV: 1 - 125, Digital Terrestrial Broadcast (8VSB): 2 - 69, Digital cable (64/256 QAM): 1 - 135
- Tuner Type: Frequency synthesized
- Receiving System: Analog: NTSC, Digital: ATSC/QAM
Other Features:
- HDMI Input:
- RGB/60Hz (640×480, 800×600, 1024×768, 1280×1024, 1360x768, 1440×900, 1680×1050, 1920×1080, 3840×2160)
- YUV/60Hz (480i, 480p, 720p, 1080i, 1080p, 2160p)
- Parental Control: Yes
- HD Supported Definitions: 480i, 480p, 720p, 1080i, 1080p, 2160p
- Sleep Timer: Yes
- Wireless Built In: Yes
- Environmental Conditions:
- Temperature: 41°F - 95°F (5°C - 35°C)
- Humidity: 20% - 80% RH
- Atmospheric pressure: 86 kPa - 106 kPa
- Storage Temperature: 5°F to 113°F (-15°C to 45°C)
- Storage Humidity: 10% to 70%, non-condensing
Connectivity Ports (Back View):
- HDMI: Multiple HDMI inputs (e.g., HDMI 1, HDMI 2, HDMI 3), with some supporting 4K@60Hz and ARC.
- USB: DC 5V 0.5A (MAX)
- LAN: Ethernet port
- ANT/CABLE: Antenna/Cable input
- HEADPHONE: 3.5mm audio output
- DIGITAL AUDIO OUT: Optical digital audio output
- RESET: Reset button
- AV IN: Composite video and stereo audio inputs (R, L, VIDEO)
Usage Features
Initial Setup:
- Unpacking: Users are advised to check all foam in the carton box to ensure no items are accidentally discarded.
- Stand/Wall Mount Installation: The TV can be set up using the included stand (requiring a Phillips screwdriver) or a wall mount bracket (not included). Specific instructions are provided for different TV sizes regarding screw types and stand placement. Caution is advised to protect the LED display during installation and to ensure the TV is stable before removing protective film.
- Connecting Devices: Detailed instructions and diagrams are provided for connecting various external devices such as antennas, HDMI devices (VCR, DVD Player/Recorder, Set-top Box), AV devices (Video Camera, Satellite Receiver), digital audio systems, and headphones.
- USB Functionality: A USB memory stick can be used to enjoy photos, music, and movies. Live TV Pause is available on the Antenna input, requiring a dedicated USB 2.0 compatible flash drive with at least 16GB of storage for up to 90 minutes of playback.
- Power On: Connect the power cord and press the Power button on the remote.
- Guided Setup and Activation: The TV guides users through connecting to a wireless network and activating a Roku account. Roku accounts are free, and while a credit card is not required, it facilitates purchases and subscriptions. The TV automatically updates its software when connected to the Internet.
- Home Screen Personalization: Users can easily switch between streaming channels and inputs. The home screen displays a grid of tiles for favorite streaming channels and inputs. Tiles can be rearranged using the '*' button on the remote.
- Local Broadcast TV: If connected to an antenna or cable wall jack, users can scan for channels via the ANTENNA icon on the home screen after setup.
Remote Control:
- The remote is designed for intuitive navigation.
- Buttons include: Power, Back, OK, Directional Keypad (with specific functions for Live TV Pause and channel lists), Channel Recall/Jump Back and Instant Replay, Rewind, Play/Pause (also activates Live TV Pause), Home, Volume Up/Down, Mute, Sleep, View More Options (for picture settings, display options), Fast Forward, and Streaming Channels Shortcuts (for quick access to popular streaming services).
- Battery Installation: Requires 2 AAA batteries. Cautions are provided regarding battery disposal, preventing leaks, removing batteries during long periods of non-use, and avoiding mixing battery types.
Smart TV Features (Roku Platform):
- Endless Entertainment: Access to over 500,000+ movies and TV episodes from major streaming services (Netflix, Hulu, HBO Now, VUDU, etc.).
- Sports Streaming: Over 140 sports channels like ESPN, NBC Sports, WWE, NBA.
- Free Channels and Trials: Hundreds of free channels like The Roku Channel, ABC News, Pluto, offering Hollywood hits and various content without fees or login.
- Diverse Content: Streaming channels for fitness, kids & family, cooking, sports, religion, travel, and international programming.
- 4K Spotlight: A dedicated channel for 4K UHD movies and TV shows from services like Netflix, Smithsonian, VUDU.
- Accessibility: Text-to-Speech (TTS) and Video Description functionalities assist visually impaired users by converting on-screen text to voice and providing audio narration for visual elements. These can be enabled via Settings > Accessibility > Audio Guide.
Maintenance Features
Troubleshooting Tips:
The guide provides a "Quick problem-solving tips" section for common issues related to:
- Sound or Picture Issues:
- No picture when turning on: Check LED light, Standby mode, power cord connection.
- External source not found: Ensure source is on, correct input tile selected, secure cable connection.
- Delay before picture appears: Normal initialization process.
- Picture but no sound: Check volume, Mute mode.
- Sound but faded/B&W picture: Check Color value, try another channel/input.
- Distorted/wavy sound or picture: Remove nearby electrical appliances, try another power outlet.
- Blurry/cuts out sound or picture: Check antenna connections, adjust antenna placement.
- Horizontal/vertical stripes or shaking picture: Remove nearby electrical appliances, try another power outlet.
- Connectivity Issues:
- Cannot connect to wireless network: Navigate to Settings > Network > Check Connection on the Roku TV home screen.
- Remote Control Issues:
- Remote not responding: Check if TV is on, batteries are good/inserted properly, no obstacles, move closer to TV.
Software Updates:
- The Hisense Roku TV automatically receives regular software updates in the background when connected to the Internet, ensuring an improved user experience.
Environmental Responsibility:
- Hisense and Roku encourage users to reduce paper waste by accessing the full User Manual online at www.hisense-usa.com/support/.
- Instructions for battery disposal emphasize designated disposal areas and caution against throwing them into fire.
Customer Support:
- USA Customer Care Center:
- Phone: 1-888-935-8880
- Hours: Monday - Friday: 9 AM to 9 PM EST; Saturday - Sunday: 9 AM to 6 PM EST
- Service Email: Service@hisense-usa.com
- Hisense Support Page: http://www.hisense-usa.com/support/
- TV Registration: http://www.hisense-usa.com/support/register (QR code provided for easy access).
- Universal Remote Codes: For programming cable/satellite remotes, codes can be found at www.roku.com/universalremote.
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