LIMITED WARRANTY FOR HISENSE
®
FULL SIZE REFRIGERATORS AND WINE COOLERS
Congratulations on your purchase!
IMPORTANT: Just in case your newly purchased Full Size (i.e. over 6.5 cu. ft. stated internal
capacity) Refrigerator, or Wine Cooler, needs to be serviced, please keep the original
packaging materials and original receipt.
Hisense USA Corporation ("Hisense"), hereby warrants to the first end user consumer purchaser
(“Purchaser”) for this Hisense
®
Full Size (i.e. over 6.5 cu. ft. stated internal capacity) Refrigerator or this
Hisense
®
Wine Cooler (“Product”), when shipped in its original container and sold or distributed in the
United States and Puerto Rico by an authorized Hisense dealer, and provided that this Product was not sold
either “as is”, “with all faults”, “sales final” or per similar terms, that this Product will, during the applicable
warranty period as stated solely in this Limited Warranty, be free from defects in material and workmanship.
Hisense will, solely within the applicable warranty period, and at Hisense’s sole discretion, either repair the
defective Product or provide the Purchaser with a like new or refurbished product of similar or better
quality. Repairs may be completed using new or refurbished parts that meet or exceed Hisense’s
specifications for new parts.
HOW TO GET WARRANTY SERVICE:
Warranty service may be obtained by contacting Hisense using any of the methods below. Proof of
purchase in the form of an original bill of sale or receipted invoice with a legible date of purchase that
evidences the Product is within the applicable warranty period must be presented to Hisense in order to
obtain warranty service. Our contact information is provided below. Hisense will respond to warranty
requests within a commercially reasonable time.
Warranty Service and Troubleshooting Information
for Customers in the United States and Puerto Rico
To obtain warranty service and troubleshooting information, contact the
Hisense Consumer Care Center.
Call 1-877-465-3566 (Monday–Friday from 9 a.m. - 9 p.m. EST,
Saturday–Sunday from 9 a.m. - 6 p.m.) or
Email service@hisense-usa.com or visit our website www.hisense-usa.com
.
ON-SITE SERVICE:
Certain Products, as stated herein, are eligible for on-site service at Hisense’s sole discretion. To obtain on-
site service, Purchaser must call or email Hisense as described above to trouble-shoot the issue with the
Product. On-site service may not be available in certain locations where an authorized service provider is
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