Hkoenig NV680 - Common troubleshooting

Common troubleshooting
Situation
Abnormal analysis
Solution
No spray steam
Plug not insert to the power socket
tightly
Reinsert or change socket
No water in the boiler
Add water
Not press the steam button
Press on children lock
Other problem
Ask professional service
Only green light is on,Red
light is always off
Indicator light broken or short circuit of
line
Ask professional service
Red light is always
on,green light is off
Inner electric line is wrong or thermostat
is broken
Ask professional service
Red light flicker
A lack of water or poor connect
The problem still exists after
filling water,ask professional
service
Water is flowing from the
nozzle
There may some water in the steam for
first usage or stopped for a while
Normal phenomenon
Will disappear quickly
Influence the normal use
Ask professional service
Others
Steam come out besides the nozzle
Ask professional service
Plastic deformation and softening
phenomenon
Other electric equipment cannot be used
Steam come out from safety valve
After steam released,still cannot open
the relief valve