HOFFEN AF-0036 - Warranty Terms and Conditions

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Warranty card
1. Stamp .................................................................................
2. Date of purchase .......................................................................
3. Signature ...................................................................................
4. Appliance name .......................................................................
5. Appliance model ........................................................................
6. Serial No. or lot No. ...........................................................
Warranty terms and conditions
1. The Warrantor of this product grants a 24-month warranty valid from the purchase
date, subject to presenting a properly lled-out warranty card. Under this Warranty,
the product shall be, at the Warrantor’s discretion:
a) repaired free-of-charge by the Warrantor, provided that any disassembled,
damaged or faulty parts of the product, in the interest of the Client’s safety,
shall become the property of the Warrantor,
b) exchanged for a new product at the place of purchase; as a result, the
damaged or faulty product shall become the property of the Warrantor,
c) c) subject to return with a refund of the purchase price; as a result, the
damaged or faulty product shall become the property of the Warrantor.
2. A faulty/damaged product means a product failing to provide the features
described in the user manual due to intrinsic properties of the appliance.
3. The Beneciary under the warranty shall deliver the appliance to the Customer
Service Point at a given store in order to submit a complaint about the appliance.
When exercising your warranty rights, present proof of purchase (receipt, invoice)
and describe the defect in as much detail as possible, including in particular
external manifestations.
4. A warranty card without a stamp, purchase date and a signature of the vendor is
invalid.
5. The warranty excludes products with physical damage other than that caused by
the manufacturer or distributor, including specically any damage resulting from
incorrect usage or force majeure.
6. The warranty does not cover products whose protective seal has been removed,
unless such a removal was done by an authorised service technician.
7. The authorised repair facility shall make every effort to complete the repair within
21 days. This deadline may be extended to 1 month, should the repair require a
purchase of replacement parts which are not accessible onsite.
8. It is recommended that the entire product be turned over upon submission of a
complaint, so as to facilitate service operations.