NAVISTAR RV TOWABLE LIMITED WARRANTY - 2014
WHAT THE PERIOD OF COVERAGE IS:
The Limited Warranty provided by Navistar RV, LLC (“Warrantor”) covers
those components, assemblies and systems of your new towable product not
excluded under the section “What The Warranty Does Not Cover” and when sold
by an authorized dealer, for twelve (12) months from the original retail purchase
date. However, this Limited Warranty covers the internal steel or aluminum
structural support frames inside the walls and roof (excluding slide-outs) for
sixty (60) months from the original retail purchase date. If you use your towable
product for any rental, commercial or business purposes whatsoever, the Limited
Warranty provided by Warrantor covers your new towable product when sold by
an authorized dealer for ninety (90) days from the original retail purchase date, and
it covers the internal steel or aluminum structural support frames inside the walls
and roof (excluding slide-outs) for twelve (12) months from the original retail
purchase date. A conclusive presumption that your towable product has been used
for commercial and/or business purposes arises if you have led any tax or other
form claiming any business use, ownership, or tax benet related to your towable
product.
THIS LIMITED WARRANTY IS LIMITED TO THE ORIGINAL
CONSUMER PURCHASER AND IS NOT TRANSFERABLE.
LIMITATION AND DISCLAIMER OF IMPLIED WARRANTIES:
IMPLIED WARRANTIES, IF ANY, ARISING BY WAY OF STATE LAW,
INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY
AND ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED IN DURATION TO THE TERM OF THIS
LIMITED WARRANTY AND ARE LIMITED IN SCOPE OF COVERAGE
TO THOSE PORTIONS OF THE TOWABLE PRODUCT COVERED BY
THIS LIMITED WARRANTY. WARRANTOR DISCLAIMS ALL IMPLIED
AND EXPRESS WARRANTIES, INCLUDING THE IMPLIED WARRANTY
OF MERCHANTABILITY AND THE IMPLIED WARRANTY OF FITNESS
FOR A PARTICULAR PURPOSE, ON COMPONENTS AND APPLIANCES
EXCLUDED FROM COVERAGE AS SET FORTH BELOW. There is no
warranty of any nature made by Warrantor beyond that contained in this Limited
Warranty. No person has authority to enlarge, amend or modify this Limited
Warranty. The dealer is not the Warrantor’s agent but is an independent entity.
Warrantor is not responsible for any undertaking, representation or warranty made
by any dealer or other person beyond those expressly set forth in this Limited
Warranty. Some states do not allow limitations on how long an implied warranty
lasts, so the above limitation may not apply to you.
WHAT THE WARRANTY COVERS:
Warrantor’s Limited Warranty covers “mechanical defects” in the manufacture
of your towable product. “Mechanical Defect” means a nonconforming condition
that substantially impairs the use and operation of the towable product. Also see the
section “What the Warranty Does Not Cover” set out below.
WHAT WE WILL DO TO CORRECT PROBLEMS:
Warrantor’s sole and exclusive obligation is to repair and/or replace, at its
option, any covered defect if: (1) you notify Warrantor or one of its authorized
servicing dealers of the defect within the warranty coverage period and within ve
(5) days of discovering the defect; and (2) you deliver your towable product to
Warrantor or Warrantor’s authorized servicing dealer at your cost and expense. It is
reasonable to expect some service items to occur during the warranty period. The
performance of warranty repairs shall not extend the original warranty coverage
period. Further, any performance of repairs after the warranty coverage period
has expired or any performance of repairs to component parts and appliances that
are excluded from coverage shall be considered “good will” repairs, which shall
not alter the express terms of this Limited Warranty. If the repair or replacement
remedy fails to successfully cure a defect after Warrantor received a reasonable
opportunity to cure the defect(s), your sole and exclusive remedy shall be limited
to Warrantor paying you the cost of having an independent third party perform
repair(s) to the defect(s). Warrantor may use new and/or remanufactured parts and/
or components of substantially equal quality to complete any repair.
Imperfections and/or damage to interior and exterior surfaces, trim, upholstery
and other appearance items may occur at the factory during manufacture, during
delivery of the towable product to the selling dealer or on the selling dealer’s lot.
Normally, any such imperfections are detected and corrected at the factory or by
the selling dealer during the inspection process performed by the Warrantor and the
selling dealer. If, however, you discover any such imperfection or damage when
you take delivery of the towable product, you must notify your dealer or Warrantor
within thirty (30) days of the date of purchase to have repairs performed at no cost
to you in accordance with this Limited Warranty. If not reported within this time,
such imperfections are conclusively presumed to be the result of normal wear and
tear.
If a servicing dealer is unable or unwilling to solve a problem you are convinced
is covered by the Limited Warranty, or that concerns the safety of your towable
product, or that may involve local consumer protection or “lemon” laws, then you
must, to the extent permitted by law, notify Warrantor directly in writing of the
failure to successfully repair the defect(s) so that Warrantor can become directly
involved in performing a successful repair.
HOW TO GET SERVICE:
The “Acknowledgement of Receipt of Warranty/Production Information”
form must be returned to Warrantor promptly upon purchase to assure proper
part replacement or repair of your towable product. Failure to return the
“Acknowledgement of Receipt of Warranty/Production Information” form will
not affect your rights under the Limited Warranty so long as you can furnish
proof of purchase. For warranty service simply contact one of Warrantor’s
authorized service centers for an appointment, then deliver your towable product
(at your expense) to the service center. If you need assistance in locating an
authorized warranty service facility, contact Warrantor’s Warranty Department::
(1-877-466-6226).
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