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Home Decorators Collection Westcliff - User Manual

Home Decorators Collection Westcliff
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USE AND CARE GUIDE
Questions, problems, missing parts? Before returning to the store,
call Home Decorators Collection Customer Service
8 a.m. - 7 p.m., EST, Monday - Friday, 9 a.m. - 6 p.m., EST, Saturday
1-800-986-3460
HomeDepot.Com/HomeDeCoRAtoRS
WESTCLIFF
690 459/89475/26MM8682-B453
690 460/89482/26MM8682-T402
690 462/89468/26MM8682-M318
We appreciate the trust and condence you have placed in Home Decorators through the purchase of this electric replace. We strive to
continually create quality products designed to enhance your home. Visit us online to see our full line of products available for your home
imporvement needs. Thank you for choosing Home Decorators!
THANK YOU

Table of Contents

Questions and Answers

  • X
    xcruzAug 3, 2025
    Why is the remote control not working for my Home Decorators Collection Indoor Furnishing?
    • K
      Kathy BrownAug 3, 2025
      If the remote control for your Home Decorators Collection Indoor Furnishing isn't working, start by changing the remote batteries. If that doesn't solve the issue, make sure you're operating the remote at a slow, measured pace, pressing the buttons with an even motion and gentle pressure, because repeatedly pressing buttons in rapid succession may cause the transmitter to malfunction. Also, ensure that you are within 20 feet of the front of the appliance and pointing the remote at the control panel.
  • N
    Nicholas BushAug 10, 2025
    What to do if the logs glow, but there is no flame effect on my Home Decorators Collection Westcliff?
    • N
      Nicholas SuttonAug 10, 2025
      If the logs of your Home Decorators Collection Indoor Furnishing glow, but there is no flame effect, try pressing the Flame button several times.
  • S
    scott96Aug 16, 2025
    What to do if flame effect works but heater function does not and the emberbed flashes when the Heater button is pressed on Home Decorators Collection Westcliff?
    • B
      boothjennaAug 16, 2025
      If your Home Decorators Collection Indoor Furnishing flame effect works but the heater doesn't, and the ember bed flashes when you press the Heater button, the heater might be disabled. To re-enable it, press and hold the POWER button on the control panel for 10 seconds while the power is on. The ember bed lights will flash multiple times once it's re-enabled.
  • T
    Taylor LeAug 22, 2025
    What to do if there is no power and the logs do not glow on Home Decorators Collection Westcliff Indoor Furnishing?
    • J
      Jonathan SchultzAug 22, 2025
      If there is no power and the logs do not glow on your Home Decorators Collection Indoor Furnishing, ensure the unit is plugged into a standard 120V outlet and that the power is set to the "ON" position by pressing the Power button several times.
  • K
    Karen WongOct 28, 2025
    What to do if the display shows blank on Home Decorators Collection Westcliff?
    • M
      Michael LaneOct 28, 2025
      If the display of your Home Decorators Collection Indoor Furnishing shows blank, it could be due to several reasons. First, the thermostat sensor might be broken or disconnected; in this case, unplug the fireplace, remove the back panel, and check if the thermostat is properly plugged into the main circuit board. If it doesn't work, contact customer service for a replacement sensor. The manual reset overheat protection may have been triggered. Inspect the heater to ensure that the air inlets and outlets are not blocked, unplug it for 30 minutes to cool down, then replug and monitor it. If overheating persists, stop using it and contact customer service. Check your heater cord and plug connections. Faulty wall outlet connections or loose plugs can cause overheating. Make sure the plug fits ...

Summary

Maximum Load Warnings

Safety Information

General Safety Precautions

Covers warnings and cautions for operating the appliance safely.

Pre-Assembly Guide

Assembly Instructions

Preparing the Front Panel

Attaching Center Panels

Attaching Side Panels

Attaching Top Assembly

Preparing Doors

Attaching Doors

Installing Fireplace Insert

Leveling the Unit

Operation Guide

Powering the Fireplace

Guide on turning the fireplace on and off.

Adjusting Flame Settings

How to control the flame brightness and effects.

Heater Operation

Instructions for setting the thermostat and heater function.

Timer Functionality

Care and Cleaning

Troubleshooting

Error Code Displays

Explains error codes shown on the display and their solutions.

Heater Performance Issues

Addresses problems with heating and airflow.

Flame Effect and Power Issues

Solutions for issues with flame effects and unit power.

Remote Control Problems

Troubleshooting steps for a non-working remote control.

Home Decorators Collection Westcliff Specifications

General IconGeneral
BrandHome Decorators Collection
Product LineWestcliff
CategoryIndoor Furnishing
Ceiling FanYes
Fan Blade Width (in.)5.5
Number of Blades5
Bulb TypeLED

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