What to do if my HomeMatic Wireless Access Point has no Internet connection?
If your HomeMatic Wireless Access Point has no Internet connection, verify the Internet connection and firewall settings. Also, check the Internet connection itself to ensure it is active.
Why is my HomeMatic Wireless Access Point command not confirmed?
If at least one receiver does not confirm a command, it may be due to radio interference. Ensure the receiver can be reached. Check if the receiver is unable to execute the command because of a load failure or mechanical blockade. Also, verify if the receiver is defective.
How to fix error during update of my HomeMatic HmIP-HAP?
If you encounter an error during the update of your HomeMatic Wireless Access Point, check the server and Internet connection. Restart the Access Point.
How to restore the factory settings of HomeMatic HmIP-HAP Wireless Access Point?
Press and hold down the system button again for 4 seconds, until the LED lights up green.
General| Type | Wireless Access Point |
|---|---|
| Series | HmIP |
| Wireless Standard | IEEE 802.15.4 |
| Housing Material | Plastic |
| Protection Class | IP20 |
| Encryption | AES-128 |
| Transmission Power | 10 mW |
| Protocol | HomeMatic IP |
| Power Supply | 230 V |
| Humidity | Non-condensing |
| Function | Central unit for HomeMatic IP devices |
Details critical safety warnings and precautions for the proper and safe use of the device.
Details the front view of the device, including the system button and LED indicator.
Instructions for downloading the app, placing the Access Point, and initial physical connections.
Guide on how to connect new Homematic IP devices and assign them to specific rooms in the app.
Information on controlling and configuring the Homematic IP system after initial setup via the app.
Addresses issues where commands are not confirmed, likely due to radio interference or receiver problems.
Explains the legally regulated limit of transmission time in the 868 MHz frequency range.
Lists various LED flashing codes and their corresponding meanings and solutions for troubleshooting.
Procedure to restore only the Access Point's factory settings without affecting the entire installation.
Steps to reset the entire Homematic IP installation, including all connected devices and settings.
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