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Homestar TED28 BC - User Manual

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Questions and Answers

  • B
    Brenda JarvisAug 12, 2025
    What to do if my Homestar Indoor Fireplace has no power?
    • R
      Renee MichaelAug 12, 2025
      If your Homestar Indoor Fireplace isn't powering on, first, ensure it's plugged into a working 120V outlet. Then, try pressing the power button a few times and verify that the power switch is in the “ON” position.
  • M
    Monica MorrisAug 16, 2025
    Why does the power cord of my Homestar TED28 BC get warm?
    • A
      Amy SmithAug 16, 2025
      If the power cord of your Homestar Indoor Fireplace gets warm, check the cord and plug connections. A faulty wall outlet or loose plug can cause overheating. Ensure the plug fits tightly in the outlet. If the plug outlet or faceplate is HOT during use, stop using the heater and have an electrician check or replace the faulty outlet.
  • A
    April WardAug 19, 2025
    How to fix Homestar TED28 BC Indoor Fireplace that does not blow warm air?
    • N
      Nathan JohnstonAug 19, 2025
      If your Homestar Indoor Fireplace isn't blowing warm air, the thermostat setting may be the reason. Adjust the temperature settings to make sure the thermostat is set higher than the current room temperature.
  • D
    davidfigueroaAug 23, 2025
    What to do if the Homestar TED28 BC remote control is not working?
    • S
      Sarah LeeAug 25, 2025
      If the remote control for your Homestar Indoor Fireplace isn't working, try changing the remote battery. Also, operate the remote control at a slow, measured pace, pressing the buttons with an even motion and gentle pressure. Avoid repeatedly pressing buttons rapidly, as this may cause a malfunction.
  • J
    Jill GrahamAug 27, 2025
    Why is my Homestar TED28 BC Indoor Fireplace making a louder than normal noise?
    • L
      Laura MyersAug 27, 2025
      If your Homestar Indoor Fireplace is louder than normal when the heater is on: * Check the air intakes for any obstructions or excessive dust buildup. * If the issue persists, contact Customer Service for a new heater/blower assembly, as the blower/heater assembly may be defective.
  • V
    Vincent PriceAug 31, 2025
    How to fix Homestar TED28 BC displaying “E1” error?
    • S
      Susan GarrettAug 31, 2025
      If the display of your Homestar Indoor Fireplace shows “E1”, the manual reset overheat protection has been triggered. Inspect the heater to ensure the air inlets and outlets are not blocked. Unplug the heater for 10 minutes to allow it to cool down. Plug it back in and turn it on, checking for signs of overheating. If the problem continues, stop using the heater and contact customer service.
  • N
    Nicholas RojasSep 3, 2025
    Why does my Homestar Indoor Fireplace make abnormal noise when the flame effect is on?
    • D
      Darlene HerringSep 3, 2025
      If your Homestar Indoor Fireplace is making abnormal noise when the heater is off but the flame effect is on, contact Customer Service for a new spinner motor, as the spinner motor may be defective.
  • T
    timothy45Sep 7, 2025
    What does “E2” error mean on Homestar Indoor Fireplace?
    • J
      Jennifer HowardSep 8, 2025
      If the display of your Homestar Indoor Fireplace shows “E2”, contact customer service for a replacement thermostat sensor, as the thermostat sensor is either broken or disconnected.

Homestar TED28 BC Specifications

General IconGeneral
BrandHomestar
ModelTED28 BC
CategoryIndoor Fireplace
LanguageEnglish