What to do if HOMEVIZ G1 says 'Fault 02 Please insert the dust bin and filter'?
If your HOMEVIZ Vacuum Cleaner displays 'Fault 02,' it means the dust bin has been removed. To resolve this, put the dust bin back into the main device.
Why does my HOMEVIZ G1 say 'Fault 04 Abnormal main brush, please check and clean the main brush'?
The 'Fault 04' error on your HOMEVIZ Vacuum Cleaner indicates that the main brush is blocked. This is because the main brush is blocked for more than 3 seconds. Check the main brush for any entangled foreign objects and clean them off.
Why does my HOMEVIZ G1 Vacuum Cleaner say 'Fault 10 Abnormal fan, please check and clean the filter'?
If your HOMEVIZ Vacuum Cleaner shows 'Fault 10', it means the fan is locked for more than 3 seconds. This can happen when the current exceeds the locked-rotor threshold. Clean the dust bin and HEPA components to resolve this issue.
What to do if HOMEVIZ Vacuum Cleaner displays 'Fault 03 Please remove the obstacles around and try again'?
If your HOMEVIZ Vacuum Cleaner is displaying 'Fault 03', it indicates that the device may be stuck. To fix this, put the device in a new location and run it again.
What to do if HOMEVIZ G1 says 'Fault 08 Abnormal side brush, please check and clean the side brush'?
If your HOMEVIZ Vacuum Cleaner displays 'Fault 08', it means the side brush is tangled and blocked for more than 12 seconds. Inspect the side brush for any thread or other entanglement and clean it off.
How to fix 'Fault 05 Abnormal left wheel' on HOMEVIZ G1?
If your HOMEVIZ Vacuum Cleaner shows 'Fault 05', it indicates that the left wheel is blocked. Check the left wheel to see if any foreign objects are blocking it, and remove them.
How to fix 'Fault 06 Abnormal right wheel' on HOMEVIZ G1?
If your HOMEVIZ Vacuum Cleaner displays 'Fault 06', it means the right wheel is blocked. Check the right wheel for any obstructions and clean them.
What to do if my HOMEVIZ G1 shows 'Fault 09 Please check and remove the foreign objects from the collision sensor'?
If your HOMEVIZ Vacuum Cleaner displays 'Fault 09', it indicates that the collision sensor is continuously triggered for more than 12 seconds. Check whether the front bumper can rebound normally.
What does 'Fault 01 Robot is tilted' mean on my HOMEVIZ Vacuum Cleaner and how to fix it?
If your HOMEVIZ Vacuum Cleaner displays 'Fault 01', it means the device was picked up during cleaning. Put the device on the ground to resolve this.
Details the components and functions of the main robotic vacuum device.
Illustrates and labels the components of the dust bin assembly.
Details the components of the charging base.
Illustrates and labels the components of the water tank.
Instructions on how to properly position the charging base for optimal use.
Guides the user on how to power on and charge the main device.
Guides on installing the water tank and assembling the mopping components.
Instructions for turning the device on/off and initiating cleaning.
Explains how the device automatically recharges after cleaning or when battery is low.
Steps for connecting the device to Wi-Fi and updating firmware.
Explains pause, sleep, cleaning preferences, mopping, DND, and spot cleaning.
Procedures for removing, emptying, cleaning, and replacing dust bin components.
Steps for cleaning the water tank and mopping rag.
Instructions for inspecting, cleaning, and replacing the side brush.
Information regarding the rolling brush and when to contact support.
Guide to cleaning charging contacts and sensor windows on the device.
How to use the reset button to shut down the device in case of system issues.
Lists the physical and power specifications of the main device.
Lists the electrical specifications of the charging base.
Details the presence of harmful substances in product components.
Lists common voice prompts, their causes, and solutions for device errors.
Addresses common operational issues with the vacuum cleaner and provides solutions.
Comprehensive safety guidelines and restrictions for using the device and its accessories.
General| Model | G1 |
|---|---|
| Type | Robotic |
| Battery Capacity | 2600mAh |
| Runtime | 120 minutes |
| Dustbin Capacity | 0.6L |
| Dust Capacity | 0.6L |
| Charging Time | 4 hours |
| Smart Features | App Control, Voice Control |
| Noise Level | 65dB |
| Filter Type | HEPA |
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