What to do if HOMEVIZ G1 says 'Fault 02 Please insert the dust bin and filter'?
If your HOMEVIZ Vacuum Cleaner displays 'Fault 02,' it means the dust bin has been removed. To resolve this, put the dust bin back into the main device.
Why does my HOMEVIZ G1 say 'Fault 04 Abnormal main brush, please check and clean the main brush'?
The 'Fault 04' error on your HOMEVIZ Vacuum Cleaner indicates that the main brush is blocked. This is because the main brush is blocked for more than 3 seconds. Check the main brush for any entangled foreign objects and clean them off.
General| Model | G1 |
|---|---|
| Type | Robotic |
| Battery Capacity | 2600mAh |
| Runtime | 120 minutes |
| Dustbin Capacity | 0.6L |
| Dust Capacity | 0.6L |
| Charging Time | 4 hours |
| Smart Features | App Control, Voice Control |
| Noise Level | 65dB |
| Filter Type | HEPA |
Details the components and functions of the main robotic vacuum device.
Illustrates and labels the components of the dust bin assembly.
Details the components of the charging base.
Illustrates and labels the components of the water tank.
Instructions on how to properly position the charging base for optimal use.
Guides the user on how to power on and charge the main device.
Guides on installing the water tank and assembling the mopping components.
Instructions for turning the device on/off and initiating cleaning.
Explains how the device automatically recharges after cleaning or when battery is low.
Steps for connecting the device to Wi-Fi and updating firmware.
Explains pause, sleep, cleaning preferences, mopping, DND, and spot cleaning.
Procedures for removing, emptying, cleaning, and replacing dust bin components.
Steps for cleaning the water tank and mopping rag.
Instructions for inspecting, cleaning, and replacing the side brush.
Information regarding the rolling brush and when to contact support.
Guide to cleaning charging contacts and sensor windows on the device.
How to use the reset button to shut down the device in case of system issues.
Lists the physical and power specifications of the main device.
Lists the electrical specifications of the charging base.
Details the presence of harmful substances in product components.
Lists common voice prompts, their causes, and solutions for device errors.
Addresses common operational issues with the vacuum cleaner and provides solutions.
Comprehensive safety guidelines and restrictions for using the device and its accessories.
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