Navigation System 127
Troubleshooting
* If the error persists, or is shown for a wide area, see your dealer.
Screen Error Message Solution
Navigation system is unable to acquire a proper GPS signal. Make sure there is nothing on the dash blocking the GPS antenna (after-
market metallic window tinting or after-market devices placed on the dash,
like radar detectors, cell phones, or loose items). If the dashboard is clear of
objects, move the vehicle to an open space away from tall buildings, trees,
etc.
Navigation unit door is open or No DVD disc is inserted.
Please check system.
Make sure that the navigation DVD disc is inserted with the label side up
and the navigation unit door is fully snapped closed (see page 103).
No DVD disc. Please check system. Check that the navigation DVD disc is inserted with the label side up (see
page 103). If the problem persists, see your dealer.
Display temp is too high. System will shut down until display
cools down.
This message will appear briefly when the display temperature is too high,
and then the display will turn off until the temperature cools down. The
system will turn back on when the display cools down.
DVD disc reading error (unformatted). Please consult your
dealer.
Check the DVD disc surface for deep scratches or other damage. Make sure
you are using a Navigation DVD (turquoise [blue/green] colored label). The
system cannot read other mapping databases or video DVDs. If the problem
persists, see your dealer.
Route has not been completed. Please try again from a
different location.
This message will appear when you are routing to or from a place (new
area) that is not in the database. Try planning a different route to or from a
different location.*
No alternate route found. Original route will be followed. No alternative route method was found. The original route method will be
used.*
Ensure that a road name is displayed at the bottom of the map.
This destination cannot be found in database. The destination was not found in the database. Try another destination
nearby, or select the destination with the joystick.*
Vehicle is out of the database coverage area. The vehicle is located outside of the mapped area provided by your
navigation DVD. See page 106 for map coverage.
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