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HP Enterprise ProLiant DL380 User Manual
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HPE ProLiant DL380 Gen10 Server
Maintenance and Service Guide
Part Number: 868989-001
Published: July 2017
Edition: 1
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage
systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer
equipment and trained in recognizing hazards in products with hazardous energy levels.
2
Table of Contents
Default Chapter
3
Table of Contents
3
Illustrated Parts Catalog
7
Mechanical Components
7
Air Baffle Spare Part
8
Access Panel Spare Parts
8
Tertiary PCI Riser Cage Spare Part
8
Primary and Secondary PCI Riser Cage Spare Part
8
Chassis Ears Spare Parts
8
Fan Cage Spare Part
9
Bezel Spare Part
9
Rail Kit Spare Parts
9
Miscellaneous Blanks Kits Spare Parts
9
System Components
10
DIMM Spare Parts
12
Processor Spare Parts
12
Heatsink Spare Parts
14
Power Supply Spare Parts
14
Controller Spare Parts
14
PCI Riser Board Spare Parts
15
Flexiblelom Adapter Spare Parts
16
System Board Spare Part
16
System Battery Spare Part
16
Server Options
16
Drive Spare Parts
18
Fan Spare Parts
21
Backplane Board Spare Parts
22
Chassis Intrusion Detection Switch Spare Part
22
GPU Options Spare Parts
22
Rear Serial Port Interface Spare Part
22
HPE 12Gb DL380 Gen10 SAS Expander Card Spare Part
23
HPE Smart Storage Battery Spare Parts
23
Power Module Spare Parts
23
LFF I/O UID Spare Parts
23
HPE Trusted Platform Module 2.0 Spare Part
23
Cable Spare Parts
23
Thermal Grease Spare Parts
24
Customer Self Repair
25
Removal and Replacement Procedures
35
Required Tools
35
Safety Considerations
35
Preventing Electrostatic Discharge
35
Symbols on Equipment
35
Server Warnings and Cautions
36
Preparation Procedures
36
Power down the Server
36
Extend the Server from the Rack
37
Remove the Server from the Rack
37
Access the Product Rear Panel
38
Accessing the Systems Insight Display
38
Remove the Access Panel
39
Release the Full-Length Expansion Board Retainer
39
Removing and Replacing a Drive Blank
40
Removing and Replacing Drives
40
Removing and Replacing a Hot-Plug Drive
40
Removing and Replacing an Nvme Drive
41
Removing and Replacing an M.2 SSD
41
Removing and Replacing the Hot-Plug Fan
42
Removing and Replacing a Power Supply Blank
43
Removing and Replacing the AC Power Supply
43
Removing the Air Baffle
44
Removing and Replacing the Primary or Secondary Pcie Riser Cages
45
Removing and Replacing the Tertiary Pcie Riser Cage
46
Removing and Replacing the Pcie Riser Blank
47
Removing and Replacing the Pcie Riser Board
48
Removing and Replacing an Expansion Slot Blank
50
Removing and Replacing an Expansion Board
51
Removing and Replacing the Fan Cage
52
Removing and Replacing the Flexiblelom
53
Removing and Replacing the Small Form Factor Universal Media Bay
53
Removing and Replacing the LFF Power Switch Module
54
Removing and Replacing the SFF Optical Drive
55
Removing and Replacing the LFF Optical Drive
57
Removing and Replacing the 8-SFF Drive Cage
58
Removing and Replacing the 8-SFF Drive Backplane
59
Removing and Replacing the 2-SFF Front Drive Cage
59
Removing and Replacing the 2-SFF Rear Drive Bay and Riser Cage
60
Removing and Replacing the 2-SFF Drive Cage
61
Removing and Replacing the 2-SFF Rear Drive Backplane
62
Removing and Replacing a 4 LFF Midplane Cage
63
Removing and Replacing a Three-Bay LFF Rear Drive Cage
64
Removing and Replacing the LFF Backplane Assembly
65
Removing and Replacing a Front LFF Drive Backplane
65
Removing and Replacing the 3-LFF Rear Drive Backplane
66
Removing and Replacing a Rear Serial Port Interface (Primary/Secondary)
67
Removing and Replacing a Rear Serial Port Interface (Tertiary Riser)
68
Removing and Replacing an SFF Power Switch Module
69
Removing and Replacing an LFF Chassis Ear with Power/Uid
70
Removing and Replacing an SFF Standard Chassis Ear
71
Removing and Replacing a GPU Enablement Board
72
Removing and Replacing a DIMM
73
Removing and Replacing the HPE Smart Storage Battery
74
Removing and Replacing the HPE Flexible Smart Array Controller
75
Removing and Replacing the System Battery
76
Removing and Replacing the System Board
77
Re-Entering the Server Serial Number and Product ID
80
HPE Trusted Platform Module 2.0 Gen10 Option
80
Troubleshooting
81
Troubleshooting Resources
81
Diagnostic Tools
82
Product Quickspecs
82
UEFI System Utilities
82
Selecting the Boot Mode
82
Secure Boot
83
Launching the Embedded UEFI Shell
83
Intelligent Provisioning
84
Intelligent Provisioning Operation
84
HPE Insight Remote Support
84
USB Support
85
External USB Functionality
85
HPE Smart Storage Administrator
85
Component Identification
87
Front Panel Components
87
Front Panel Leds and Buttons
89
UID Button Functionality
93
Power Fault Leds
93
Systems Insight Display Leds
93
Systems Insight Display Combined LED Descriptions
94
Rear Panel Components
96
Rear Panel Leds
97
System Board Components
98
System Maintenance Switch Descriptions
99
Processor, Heatsink, and Socket Components
100
Drives
100
SAS/SATA Drive Components and Leds
101
Nvme Drive Components and Leds
102
Uff Drive Components and Leds
102
Fan Bay Numbering
103
Drive Box Identification
104
Drive Bay Numbering
105
Drive Bay Numbering: Smart Array Controller
105
Drive Bay Numbering: SAS Expander
107
Drive Bay Numbering: Nvme Drives
109
Uff Drive Bay Numbering
110
Cabling
111
HPE Proliant Gen10 DL Servers Storage Cabling Guidelines
111
Cabling Diagrams
111
Cable Routing: Front 2SFF Drive Option for SFF
113
Cable Routing: Front 2SFF Drive Option for LFF
114
Cable Routing: Front 2SFF Drive Options (3 Position Cable)
115
Cable Routing: Front 8SFF Drive Options
116
Cable Routing: Front 8SFF Nvme/Sas Premium Drive Option
118
Cable Routing: Front 8SFF Nvme Drive Options
118
Cable Routing: Front 2SFF Nvme Drive Option for SFF
120
Cable Routing: Front 2SFF Nvme Drive Option for LFF
121
Cable Routing: Midplane 4LFF Drive Option
121
Cable Routing: Rear 3LFF Drive Option
122
Cable Routing: Rear 2SFF Drive Options
122
Cable Routing: HPE 12G SAS Expander to a Controller
123
Cable Routing: Systems Insight Display
124
Specifications
125
Environmental Specifications
125
Mechanical Specifications
125
Power Supply Specifications
126
HPE 500W Flex Slot Platinum Hot-Plug Power Supply
126
HPE 800W Flex Slot Platinum Hot-Plug Power Supply
127
HPE 800W Flex Slot Titanium Plus Hot-Plug Power Supply
128
HPE 800W Flex Slot Universal Hot-Plug Power Supply
129
HPE 800W Flex Slot -48VDC Hot-Plug Power Supply
130
HPE 1600W Flex Slot Platinum Hot Plug Power Supply
131
Acronyms and Abbreviations
132
Documentation Feedback
134
4
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HP Enterprise ProLiant DL380 Specifications
General
Brand
HP Enterprise
Model
ProLiant DL380
Category
Server
Language
English
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