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15-cn0100
HP 15-cn0100 Maintenance And Service Guide
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T
able 3-2
Display c
omponent descriptions and part numbers
Item
Component
Spare p
art
number
(1)
Displ
ay panel
(touch screen)
2.8K, BrightView
, OLED
N15663-001
WQ
XGA, antiglare
N15664-001
WUXGA, antigl
are
N15665-001
Display assembl
y subcomponents
25
32
34
Table of Contents
Table of Contents
5
1 Product Description
9
2 Getting to Know Your Computer
14
Right Side
14
Left Side
15
Rear
17
Display
18
Low Blue Light Mode (Select Products Only)
18
Keyboard Area
19
Touchpad Settings and Components
19
Touchpad Settings
19
Adjusting Touchpad Settings
20
Turning on the Touchpad
20
Touchpad Components
20
Lights
21
Special Keys
23
HP Hubs Launcher (Select Products Only)
24
Bottom
25
Labels
26
3 Illustrated Parts Catalog
29
Computer Major Components
29
Display Assembly Subcomponents
32
Miscellaneous Parts
35
4 Removal and Replacement Procedures Preliminary Requirements
37
Tools Required
37
Service Considerations
37
Plastic Parts
37
Cables and Connectors
37
Drive Handling
38
Electrostatic Discharge Information
38
Generating Static Electricity
39
Preventing Electrostatic Damage to Equipment
40
Personal Grounding Methods and Equipment
40
Grounding the Work Area
41
Recommended Materials and Equipment
41
Cleaning Your Computer
42
Enabling HP Easy Clean (Select Products Only)
42
Removing Dirt and Debris from Your Computer
43
Cleaning Your Computer with a Disinfectant
44
Caring for Wood Veneer (Select Products Only)
45
Packaging and Transporting Guidelines
45
Accessing Support Information
46
5 Removal and Replacement Procedures for Authorized Service Provider Parts
49
Component Replacement Procedures
49
Preparation for Disassembly
49
Bottom Cover
49
Battery
51
Solid-State Drive
53
Touchpad
56
WLAN Module
58
Speakers
60
I/O Board
61
OLED Board
63
Fan
64
Heat Sink Assembly
65
System Board
67
Keyboard
70
Display Assembly
75
Top Cover
86
6 Using Setup Utility (BIOS)
87
Starting Setup Utility (BIOS)
87
Updating Setup Utility (BIOS)
87
Determining the BIOS Version
87
Preparing for a BIOS Update
88
Downloading a BIOS Update
88
Installing a BIOS Update
89
7 Backing Up, Restoring, and Recovering
90
Backing up Information and Creating Recovery Media
90
Using Windows Tools for Backing up
90
Using the HP Cloud Recovery Download Tool to Create Recovery Media (Select Products Only)
90
Restoring and Recovering Your System
91
Creating a System Restore
91
Restoring and Recovery Methods
91
Recovering Using HP Recovery Media
92
Changing the Computer Boot Order
92
Using HP Sure Recover (Select Products Only)
93
8 Using HP PC Hardware Diagnostics
94
Using HP PC Hardware Diagnostics Windows (Select Products Only)
94
Using an HP PC Hardware Diagnostics Windows Hardware Failure ID Code
94
Accessing HP PC Hardware Diagnostics Windows
94
Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant
95
Accessing HP PC Hardware Diagnostics Windows from the Start Menu (Select Products Only)
95
Downloading HP PC Hardware Diagnostics Windows
95
Downloading the Latest HP PC Hardware Diagnostics Windows Version from HP
95
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store
96
Downloading HP Hardware Diagnostics Windows by Product Name or Number (Select Products Only)
96
Installing HP PC Hardware Diagnostics Windows
96
Using HP PC Hardware Diagnostics UEFI
97
Using an HP PC Hardware Diagnostics UEFI Hardware Failure ID Code
97
Starting HP PC Hardware Diagnostics UEFI
97
Downloading HP PC Hardware Diagnostics UEFI to a USB Flash Drive
98
Downloading the Latest HP PC Hardware Diagnostics UEFI Version
98
Downloading HP PC Hardware Diagnostics UEFI by Product Name or Number (Select Products Only)
98
Using Remote HP PC Hardware Diagnostics UEFI Settings (Select Products Only)
99
Downloading Remote HP PC Hardware Diagnostics UEFI
99
Downloading the Latest Remote HP PC Hardware Diagnostics UEFI Version
99
Downloading Remote HP PC Hardware Diagnostics UEFI by Product Name or Number
99
Customizing Remote HP PC Hardware Diagnostics UEFI Settings
100
9 Specifications
101
Computer Specifications
101
Display Specifications
102
Solid-State Drive Specifications
102
10 Power Cord Set Requirements
104
Requirements for All Countries
104
Requirements for Specific Countries and Regions
104
11 Recycling
107
Index
108
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HP 15-cn0100 Specifications
General
Brand
HP
Model
15-cn0100
Category
Laptop
Language
English
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