hp customer care
Online Services
For 24-hour access to information using a modem or Internet connection.
World Wide Web URL: for the HP Color LaserJet 3500 series printer, updated HP printer
software, product and support information, and printer drivers in several languages can be
obtained from http://www.hp.com/support/clj3500; for the HP Color LaserJet 3700 series
printer, visit http://www.hp.com/support/clj3700. (Sites are in English.)
Visit: http://www.hp.com/support/net_printing for information about the HP Jetdirect en3700
external print server.
HP Instant Support Professional Edition (ISPE) is a suite of web-based troubleshooting
tools for desktop computing and printing products. ISPE helps you quickly identify,
diagnose, and resolve computing and printing problems. The ISPE tools may be be
accesssed from http://instantsupport.hp.com.
Telephone support
HP provides free telephone support during the warranty period. When you call, you will be
connected to a responsive team waiting to help you. For the telephone number for your
country/region, see the flyer that shipped in the box with the product, or visit
http://www.hp.com/support/callcenters. Before calling HP, have the following information
ready: product name and serial number, date of purchase, and description of the problem.
You can also find support on the Internet at http://www.hp.com. Click the support & drivers
block.
Software utilities, drivers, and electronic information
Visit: http://www.hp.com/clj3500_software for the HP Color LaserJet 3500 series printer or
http://www.hp.com/clj3700_software for the HP Color LaserJet 3700 series printer. The
Web page for the drivers might be in English, but you can download the drivers themselves
in several languages.
Call: See the flyer that shipped in the box with the printer.
HP direct ordering for accessories or supplies
In the United States, supplies can be ordered from http://www.hp.com/sbso/product/
supplies. In Canada, supplies can be ordered from http://www.hp.ca/catalog/supplies.In
Europe, supplies can be ordered from http://www.hp.com/supplies. In Asia-Pacific, supplies
can be ordered from http://www.hp.com/paper/.
Accessories can be ordered from http://www.hp.com/accessories.
Call: 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada).
HP service information
To locate HP-Authorized Dealers, call 1-800-243-9816 (U.S.) or 1-800-387-3867 (Canada).
For service for your product, call the customer support number for your country/region. See
the flyer that shipped in the box with the printer.
HP service agreements
Call: 1-800-835-4747 (U.S.) or 1-800-268-1221 (Canada).
Extended Service: 1-800-446-0522
HP toolbox
ENWW
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