Common causes of paper jams (continued)
Cause
Solution
Printer supply items have reached the end of
their useful life.
Check the printer control panel for messages
prompting you to replace supplies, or print a
supplies status page to verify the remaining life
of the supplies. See
Replacing supplies and
parts for more information.
Paper was not stored correctly. Replace the print paper. Paper should be stored
in the original packaging in a controlled
environment.
1
If the printer still continues to jam, contact HP Customer Support or your authorized
HP service provider. For more information, see http://www.hp.com/support/clj3550 for the
HP Color LaserJet 3550 series printer and http://www.hp.com/support/clj3700 for the
HP Color LaserJet 3700 series printer.
ENWW Common causes of paper jams 155
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