3
1
Installing and 
troubleshooting
This section provides information for installing the scanner and resolving issues that 
might occur during installation. For usage problems after installation, see the user’s 
manual.
Installing the scanner and accessories
Make sure you have a USB or parallel interface connection in your computer. 
Uninstall any previous HP scanning software on your computer.
If you are connecting the scanner to a Macintosh computer and this scanner 
supports the Mac OS, locate the Macintosh CD and documentation.
For a detailed listing of which scanner models are affected by the note “some 
models only,” see the user’s manual. 
See the box in which the scanner shipped.