Menu map (HP Color LaserJet CP1510 Series Printer only) ........................................................... 155
Troubleshooting process .................................................................................................................. 156
Pre-troubleshooting checklist .......................................................................................... 156
Power-on checks ............................................................................................................. 158
Tools for troubleshooting .................................................................................................................. 159
Print-quality troubleshooting tools .................................................................................... 159
Calibrate the product ....................................................................................... 159
Problem-solve diagrams ................................................................................................................... 160
Repetitive image defects ................................................................................................. 160
Interface ports .................................................................................................................. 161
DC controller PCA ........................................................................................................... 162
Major components ........................................................................................................... 164
Solenoid, sensors, and motors ........................................................................................ 166
Rollers .............................................................................................................................. 167
PCAs ................................................................................................................................ 168
Timing diagram ................................................................................................................ 170
Circuit diagram ................................................................................................................. 171
Status-light patterns (HP Color LaserJet CP1210 Series Printer only) ............................................ 172
Status-alert messages (HP Color LaserJet CP1210 Series Printer only) ........................................ 176
Control-panel messages (HP Color LaserJet CP1510 Series Printer only) ..................................... 179
Pages and reports ............................................................................................................................ 183
Demo page ...................................................................................................................... 183
Configuration page .......................................................................................................... 183
Supplies status page ....................................................................................................... 183
Event log .......................................................................................................................... 184
Paper-handling problems ................................................................................................................. 186
Jams ................................................................................................................................ 186
Recover jams .................................................................................................. 186
Common causes of jams ................................................................................. 187
Clear jams ....................................................................................................... 188
Jam in Tray 1 ................................................................................. 188
Jam in Tray 2 .................................................................................. 189
Jam in fuser area ............................................................................ 190
Jam in output bin ............................................................................ 192
Image defects ................................................................................................................................... 193
General print quality issues ............................................................................................. 193
Solve issues with color documents .................................................................................. 196
Performance problems ..................................................................................................................... 199
Solve connectivity problems ............................................................................................................. 200
Solve direct-connection problems .................................................................................... 200
Solve network problems (HP Color LaserJet CP1510 Series Printer only) ..................... 200
Service mode functions .................................................................................................................... 202
Service menu ................................................................................................................... 202
Service menu settings (HP Color LaserJet CP1510 Series Printer only) ........ 202
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