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HP LaserJet Pro CP1025 - Color Printer User Manual

HP LaserJet Pro CP1025 - Color Printer
166 pages
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LASERJET PRO CP1020
COLOR PRINTER SERIES
Service Manual

Other manuals for HP LaserJet Pro CP1025 - Color Printer

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HP LaserJet Pro CP1025 - Color Printer Specifications

General IconGeneral
Print TechnologyLaser
Color OutputColor
Print ResolutionUp to 600 x 600 dpi
Print Speed (Black)Up to 17 ppm
Print Speed (Color)Up to 4 ppm
Monthly Duty CycleUp to 15, 000 pages
Output Capacity50 sheets
ConnectivityUSB 2.0
Duplex PrintingManual
First Page Out (Black)15.5 sec
First Page Out (Color)27.5 sec
Operating System CompatibilityWindows, Mac
Input Capacity150 sheets

Summary

1 Removal and replacement

Introduction

Overview of the chapter's content on FRU removal and replacement.

Removal and replacement strategy

Guidelines and warnings for performing service procedures, including ESD precautions.

Electrostatic discharge

Instructions and precautions for handling ESD-sensitive parts.

Required tools

List of essential tools for performing service tasks.

Service approach

Procedures for preparing, performing, and testing after service.

Parts removal order

A table detailing the sequence of component removal.

Removal and replacement procedures

Detailed steps for removing specific components and assemblies.

Replace the print cartridges

Step-by-step instructions for replacing the printer's print cartridges.

Replace the imaging drum

Detailed steps for removing and installing the imaging drum.

Input tray

Instructions for removing the printer's input paper tray.

Secondary transfer roller

Procedure for removing the secondary transfer roller.

Separation pad assembly

Steps to remove the separation pad assembly.

Pickup roller

Instructions to rotate the pickup roller to the service position.

Remove the pickup roller assembly

Step-by-step guide to remove the pickup roller assembly.

Right cover assembly

Detailed steps for removing the right cover assembly.

Left cover assembly

Detailed steps for removing the left cover assembly.

Top door assembly

Instructions for removing the top door assembly.

Rear top cover assembly

Steps for removing the rear top cover assembly.

Rear door assembly

Procedure for removing the rear door assembly.

Rear lower cover assembly

Instructions for removing the rear lower cover assembly.

Control panel

Steps to remove the printer's control panel.

Front door

Procedure for removing the front door assembly.

Main assemblies

Section covering removal of major internal assemblies.

ITB assembly

Steps to remove the Intermediate Transfer Belt (ITB) assembly.

Fuser delivery assembly

Instructions for positioning and removing the fuser delivery assembly.

Formatter PCA (base model)

Steps to remove the Formatter PCA for base models.

Formatter and wireless PCA (plus model)

Steps to remove the Formatter and wireless PCA for plus models.

Engine controller assembly

Procedure for removing the engine controller assembly.

Low-voltage power supply assembly

Steps to remove the low-voltage power supply assembly.

2 Solve problems

Solve problems checklist

A systematic approach to diagnosing and resolving product issues.

Troubleshooting process

General methodology for identifying and resolving problems.

Tools for troubleshooting

Resources and techniques for diagnosing issues.

Clear jams

Procedures for clearing paper jams from different locations.

Prevent paper jams

Tips and solutions to minimize the occurrence of paper jams.

Jam locations

Identifies common areas where paper jams occur.

Clear jams from the input tray

Step-by-step guide to remove jams from the input tray.

Clear jams from the output bin

Instructions for clearing paper jams from the output bin.

Clear jams from the rear door

Steps to remove paper jams through the rear door.

The product does not feed automatically

Solutions for when the product fails to pick up paper.

The product feeds multiple sheets

Solutions for when multiple sheets are fed at once.

Solve image-quality problems

Guidance on identifying and correcting print quality issues.

Image defects table

Illustrates common print defects, causes, and solutions.

Clean the product

Procedures for cleaning internal product components.

Clean the separation pad or pickup roller

Instructions for cleaning the separation pad or pickup roller.

Clean the paper path

Steps to clean the paper path to resolve toner specks or dots.

Clean the exterior

Method for cleaning the external surfaces of the product.

Solve performance problems

Solutions for issues related to printing speed or failures.

The product does not print

Troubleshooting steps when the product does not print at all.

The product prints slowly

Solutions for when the product's printing speed is inadequate.

Solve connectivity problems

Guidance for resolving issues with product connectivity.

Solve direct-connect problems

Troubleshooting steps for direct cable connections.

Solve network problems

Steps to resolve issues with network communication.

Solve wireless network problems (wireless models only)

Troubleshooting steps for wireless connectivity issues.

Service mode functions

Procedures for accessing and using service mode functions.

Product resets

Instructions to restore the product to factory default settings.

Product updates

Information on obtaining and installing software/firmware updates.

3 Parts and diagrams

Order parts by authorized service providers

Information on ordering replacement parts and supplies.

How to use the parts lists and diagrams

Guidance on interpreting parts diagrams and lists.

Assembly locations

Visual guide to component locations within the product.

Covers, panels, and doors

Diagrams and part numbers for external covers and panels.

Internal assembly

Diagrams showing internal components and their part numbers.

PCAs

Identification of Printed Circuit Assemblies (PCAs) and their part numbers.

Alphabetical parts list

An alphabetized list of all product parts with part numbers.

Numerical parts list

A numerically sorted list of product parts with part numbers.

A Service and support

Hewlett-Packard limited warranty statement

Details of the warranty coverage for HP products.

Data stored on the print cartridge and imaging drum

Information about memory chip data collection and usage.

End User License Agreement

Legal terms and conditions for using HP software.

OpenSSL

Licensing information for included OpenSSL software.

Customer self-repair warranty service

Details on HP's Customer Self Repair (CSR) program.

Customer support

Contact information and resources for customer support.

Repack the product

Instructions for properly packing the product for return.

B Specifications

Physical specifications

Dimensions and weight of the HP LaserJet Pro CP1020 Color Printer.

Power consumption

Details on the product's power usage in different modes.

Acoustic specifications

Information regarding sound power and pressure levels.

Environmental specifications

Operating and storage conditions for temperature and humidity.

C Regulatory information

FCC regulations

Compliance information related to FCC rules for digital devices.

Declaration of conformity (base models)

Statement of product conformity to safety and EMC standards.

Declaration of conformity (wireless models)

Conformity statement for wireless model specifications.

Certificate of Volatility

Information on volatile and non-volatile memory in the device.

Safety statements

Important safety warnings and guidelines for product use.

Additional statements for wireless products

Specific regulatory notices for wireless functionality.

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