Clean the paper path
If you are experiencing toner specks or dots on the printouts, clean the paper path. This process uses a
transparency to remove dust and toner from the paper path. Do not use bond or rough paper.
NOTE: For best results use a sheet of LaserJet transparency. If you do not have any transparencies,
you can use copier-grade media (60 to 163 g/m
2
(16 to 43 lb)) that has a smooth surface.
1. Make sure that the product is idle and the Ready light is on.
2. Load paper in the input tray.
3.
In the Windows system tray, right-click the Device Settings
icon and then click the product
name.
4. Click the Device Settings tab.
5. Click the Print Cleaning Page button.
NOTE: The cleaning process takes about 2 minutes. The cleaning page stops periodically during the
cleaning process. Do not turn the product off until the cleaning process has finished. You might need to
repeat the cleaning process several times to thoroughly clean the product.
Print configuration page
The configuration page lists current product settings and properties. This page also contains a status log
report. To print a configuration page, do one of the following:
●
Select Print configuration page on the Services tab in the Printer Preferences.
●
Press and hold the Resume
button for two to three seconds to print a configuration page and a
supplies status page (English only).
66 Chapter 2 Solve problems ENWW
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