Problem Sample Cause Solution
The front of the page is dirty.
The photosensitive drum is
dirty.
Replace the imaging-drum-cartridge.
The fuser roller or pressure
roller is dirty.
Run the cleaning page several times.
If the dirt does not come off, replace
the fuser delivery assembly.
Repetitive horizontal lines
See repetitive image defect ruler.
Clean the indicated roller. If the
contaminate does not come off,
replace appropriate roller or
assembly.
Pages have flecks of toner
Run the cleaning page several times.
If the dirt does not come off, replace
the fuser delivery assembly.
Pages have one or more skewed
color planes (can appear on the
right or left side of the page)
Remove, and then reinstall the
imaging-drum-cartridge associated
with the defect.
88 Chapter 2 Solve problems ENWW
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