Alert message Description Recommended action
Magenta Cartridge Low The Magenta Cartridge Low setting is
customer configured on this product. If it is
customer configured, the print cartridge is
nearing the estimated end of its useful life.
If a customer has configured this setting, the
product indicates when a print cartridge
level is low. Actual cartridge life remaining
may vary. Consider having a replacement
available to install when print quality is no
longer acceptable. The print cartridge does
not need to be replaced now.
This alert displays only if the product is
configured to stop when the print cartridge
reaches the “very low” threshold.
Magenta Cartridge Very Low The print cartridge is at the estimated end of
its useful life.
Print quality may decrease. Choose a
reminder option or replace print cartridge
when quality becomes unacceptable.
To ensure optimal print quality, HP
recommends replacing the print cartridge at
this point. You do not need to replace the
print cartridge at this time unless print quality
is no longer acceptable. Actual print
cartridge life may vary.
Once an HP print cartridge has reached
“very low”, HP's Premium Protection
Warranty on that print cartridge has ended.
All print defects or cartridge failures incurred
when an HP supply is used in continue at
very low mode will not be considered to be
defects in materials or workmanship in the
supply under the HP Print Cartridge
Warranty Statement.
Manual feed The product is set for manual feed mode. Load the correct media into the tray, and
then press the Resume
button to print the
job.
Non-HP <Color> Cartridge A non-HP supply has been installed. This
message appears until an HP supply is
installed or you press the Resume
button.
If you believe you purchased an HP supply,
go to
www.hp.com/go/anticounterfeit. Any
product repair required as a result of using
used supplies is not covered under warranty.
Supply status and features depending on
supply status will not be available
Service or repairs that are required as a
result of using non-HP supplies are not
covered under HP warranty.
To continue printing, press the Resume
button.
Not Connected The product software cannot communicate
with the product.
1. Make sure the product is turned on.
2. Make sure the USB cable is connected
securely to the product and the
computer.
Page Too Complex The product cannot process the page.
Press the Resume
button to continue
printing the job, but output might be
affected.
Printer Mispick The print engine has failed to pick up a
piece of media.
Reload the media in the input tray and press
the Resume
button to continue the job.
74 Chapter 2 Solve problems ENWW
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