Repack the product
If the product must be moved or shipped to another location, perform the following procedure to repack
it.
CAUTION: Shipping damage as a result of inadequate packing is the customer's responsibility. The
product must remain upright during shipment.
It is extremely important to remove the print cartridges before shipping the product. Print cartridges that
remain in the printer during shipping will leak and entirely cover the product with toner.
To prevent damage to the print cartridges, avoid touching the rollers, and store them in the original
packing material or so that they are not exposed to light.
1. Remove all four print cartridges and ship separately.
2. Use the original shipping container and packing material, if possible. If you have already disposed
of the packing material, contact a local mailing service for information about repacking the printer.
HP recommends insuring the equipment for shipment.
244 Appendix A Service and support ENWW
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