HP Compaq 2710p Getting Started

Contacting technical support
If the computer is connected to the Internet, select Start > Help and
Support > Contact support to start a chat session with a support specialist
or to access the technical support telephone numbers.
For the fastest possible resolution of your problem, have the computer and
the following information available when you call or e-mail:
●
Product name located on the display or keyboard.
●
Serial number (s/n) listed on the service tag.
◦
The service tag label is on the bottom of the computer.
◦
To display the service tag information on the computer screen,
select Start > Help and Support > My HP Computer.
●
Date the computer was purchased.
●
Conditions under which the problem occurred.
●
Error messages that have been displayed.
●
The manufacturer and model of the printer or other accessories
connected to the computer.
●
Operating system version number and registration number.
To display the operating system version number and registration
number, select Start > Help and Support > My HP Computer. (On
some models, the registration number may be identified in the
Operating System table as the Product Id).
Contacting technical support
33

HP Compaq 2710p Specifications

General

Tjunction	100 °C
FSB Parity	No
Processor cache	2 MB
Processor cores	2
System bus rate	- GT/s
Processor family	Intel® Core™2 Duo
Processor socket	LGA 3647 (Socket P)
Processor codename	Merom
Processing Die size	143 mm²
Processor frequency	1.33 GHz
Processor cache type	L2
Processor lithography	65 nm
Processor manufacturer	Intel
Processor front side bus	533 MHz
Processor operating modes	64-bit
Thermal Design Power (TDP)	10 W
Number of Processing Die Transistors	291 M
HDD speed	4200 RPM
Optical drive type	DVD Super Multi
Total storage capacity	120 GB
Display diagonal	12.1 \
Display resolution	1280 x 800 pixels
Native aspect ratio	16:10
Internal memory	2 GB
Memory clock speed	667 MHz
Internal memory type	DDR2-SDRAM
Discrete graphics card	Yes
Discrete graphics card model	Intel® GMA X3100
Maximum graphics card memory	0.384 GB
Type	PC
Modem speed	56 Kbit/s
Dimensions (WxDxH)	290 x 212 x 28.2 mm
Wireless technology	802.11a/b/g/draft-n, a/b/g, b/g
Bluetooth version	2.0+EDR
Operating system installed	Windows Vista Business
Number of battery cells	6
Serial ports quantity	0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Processor ARK ID	33920
Processor package size	35 x 35 mm
Country of origin	China

Weight and Dimensions

Depth	290 mm
Width	212 mm
Height	28.2 mm
Weight	1650 g