HP Compaq 2710p - Page 6

Quick troubleshooting ................................................................................... 28
The computer is unable to start up ............................................. 28
The computer screen is blank .................................................... 29
Software is functioning abnormally ............................................. 30
The computer is turned on but not responding ........................... 30
The computer is unusually warm ................................................ 31
An external device is not working ............................................... 31
The wireless network connection is not working ........................ 32
Contacting technical support ........................................................................ 33
Appendix A Backup and recovery
Creating recovery discs
................................................................................ 35
Backing up your information ......................................................................... 36
When to back up ........................................................................ 36
Backup suggestions ................................................................... 37
Backing up specific files or folders ............................................. 38
Backing up the entire hard drive ................................................. 38
Creating recovery points ............................................................ 39
Scheduling backups ................................................................... 39
Performing a recovery .................................................................................. 40
Performing a recovery from the recovery discs .......................... 40
Performing a recovery from the hard drive ................................. 40
Initiating a recovery in Windows .............................. 40
Initiating a recovery from the hard drive recovery
partition
.................................................................... 41
Appendix B Operating environment and input power
O
perating environment ................................................................................. 43
Input power ................................................................................................... 44
Appendix C Routine care
Cleaning the display
..................................................................................... 45
Cleaning the keyboard .................................................................................. 45
Traveling and shipping .................................................................................. 45
Index ............................................................................................................................... 47
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