Manage supplies
Use genuine HP print cartridges for the best printing results.
Print-cartridge storage
Do not remove the print cartridge from its package until you are ready to use it.
CAUTION: To prevent damage to the print cartridge, do not expose it to light for more than a few
minutes.
HP policy on non-HP print cartridges
Hewlett-Packard Company cannot recommend the use of non-HP print cartridges, either new or
remanufactured.
NOTE: Any damage caused by a non-HP print cartridge is not covered under the HP warranty and
service agreements.
To install a new HP print cartridge, see Change print cartridges on page 83. To recycle the used
cartridge, follow the instructions included with the new cartridge. For more information about recycling,
see the product user guide.
HP fraud hotline and Web site
Call the HP fraud hotline (1-877-219-3183, toll-free in North America) or go to www.hp.com/go/
anticounterfeit when you install an HP print cartridge and the control-panel message says the cartridge
is non-HP. HP will help determine if the cartridge is genuine and take steps to resolve the problem.
Your print cartridge might not be a genuine HP print cartridge if you notice the following:
●
You are experiencing a high number of problems with the print cartridge.
●
The cartridge does not look like it usually does (for example, the orange pull tab is missing, or the
packaging differs from HP packaging).
Replace supplies
You can configure the product to stop when the supply level reaches its estimated end of life. However,
the supply might still be able to produce acceptable print quality. To continue printing, either replace the
supply or reconfigure the printer by using the REPLACE SUPPLIES menu on the control panel. For
more information about ordering supplies, see
Parts and diagrams on page 445. For more information
about the REPLACE SUPPLIES menu, see
System setup menu on page 25.
Supplies life
For information regarding specific product yield, see www.hp.com/go/learnaboutsupplies.
To order supplies, see
Parts and diagrams on page 445.
Locate supplies
Supplies are identified by their labeling and their blue plastic handles.
ENWW Manage supplies 81