Control panel message Description Recommended action
and J110) on the DC controller
PCA.
3. Replace the cyan/black laser scanner or
the yellow/magenta laser-scanner. See
Laser/scanner assembly (C/Bk)
on page 272 or Laser/scanner assembly
(Y/M) on page 265.
52.20 ERROR
To continue turn off then on
The scanner has experienced a rotational
error.
1. Perform the laser scanner component
tests in the DIAGNOSTICS menu.
2. Depending on the test results, perform
one of the following steps:
◦
If the cyan or black component
tests showed a startup failure,
reconnect the connectors (J503)
on the laser PCA and (J106 and
J111) on DC controller PCA .
◦
If the yellow or magenta
component tests showed a startup
failure, reconnect the connectors
(J501) on the laser PCA and (J106
and J110) on the DC controller
PCA.
3. Replace the cyan/black laser scanner or
the yellow/magenta laser scanner. See
Laser/scanner assembly (C/Bk)
on page 272 or Laser/scanner assembly
(Y/M) on page 265.
52.XY ERROR
To continue turn off then on
A printer error has occurred. Turn the power off then on.
53.XY.ZZ CHECK RAM DIMM SLOT X A RAM DIMM error has occurred. X=1 slot
toward the outside of the formatter board.
X=2 is the slot closest to the hard disc.
Reseat the RAM DIMM in slot <X>. Replace
the RAM DIMM if the error persists.
54.01 ERROR
To continue turn off then on
The environment sensor has experienced an
error.
1. Reconnect the connector of the DC
controller PCA (J115).
2. Replace the environmental sensor. See
Delivery fan, cartridge fan, and
environmental sensor on page 215.
54.XX ERROR
To continue turn off then on
Error requires that the product be turned off
then on.
Turn the product off, and then turn the
product on.
55.00.00 DC CONTROLLER ERROR
To continue turn off then on
The DC controller has experienced a
communication error.
1. Turn the product off, and then turn the
product on.
2. If this message persists, replace the DC
controller PCA. See
DC controller PCA
and tray on page 240.
Table 7-13 Control-panel messages (continued)
ENWW Control-panel messages table 377
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