Jams in Tray 3
Table 7-27 Causes and solutions for pickup delay and pickup stationary jams
Cause Solution
The paper-feeder pickup roller is worn or
deformed
Replace the Tray 3 pickup roller. See Pickup and feed rollers (Tray 3)
on page 182.
The paper-feeder separation roller is worn or
deformed
Replace the Tray 3 separation roller. See Pickup and feed rollers (Tray 3)
on page 182.
The paper-feeder feed roller 1 is worn or
deformed
Replace the Tray 3 feed roller. See Pickup and feed rollers (Tray 3)
on page 182.
Poor contact of the paper-feeder media-feed
sensor connector
Reconnect the connector (J405) on the paper feeder driver PCA, intermediate
connector (J13) and connector (J20) of the paper-feeder media feed sensor.
The paper-feeder media-feed sensor is
defective
Run the sensor test in the sensor monitor mode to verify that the paper-feeder
media feed sensor is functioning properly. If it is not, replace the paper-feeder
feed assembly.
Poor contact of the paper-feeder pickup
solenoid drive connector
Reconnect the connector (J405) on the paper feeder driver PCA and connector
(J18). Replace the paper feeder assembly.
The paper-feeder pickup solenoid is defective Run the solenoid drive test in the actuator drive mode to verify that the paper-
feeder pickup solenoid is functioning properly. If it is not, replace the paper
feeder assembly.
Poor contact of paper-feeder pickup motor
drive connector
Reconnect the connector (J406) on the paper feeder driver PCA and connector
(J14). Replace the paper feeder assembly.
The paper-feeder pickup motor is defective Run the pickup motor drive test in the actuator drive mode to verify that the
paper-feeder pickup motor is functioning properly. If it is not, replace the paper-
feeder assembly.
Multiple feed of media If the Tray 3 pickup roller, separation roller or feed roller is worn or deformed,
replace any defective parts. See
Pickup and feed rollers (Tray 3)
on page 182.
The paper-feeder media-feed sensor lever is
set incorrectly or damaged
Check the sensor lever to make sure it is set correctly. If it is damaged, replace
the paper-feeder assembly.
The spring of the paper-feeder media-feed
sensor lever is unhooked
Check the spring and place it in correct position.
Poor contact of the paper-feeder media-feed
sensor connector
Reconnect the connector (J405) on the paper feeder driver PCA intermediate
connector (J13) and connector (J20) of the paper-feeder media feed sensor.
The paper-feeder media-feed sensor is
defective
Run the sensor test in the sensor monitor mode to verify that the paper-feeder
media feed sensor is functioning properly. If it is not, replace the paper-feeder
assembly.
ENWW Clear paper jams 423
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