HP dc5700 - Microtower PC User Manual

Internet takes too long to download Web sites.
Cause
Solution
Modem is not set up properly. Verify that the modem is connected and communicating
properly.
Windows XP
1. Select Start > Control Panel.
2. Double-click System.
3. Click the Hardware tab.
4. In the Device Manager area, click the Device Manager
button.
5. Double-click Modems.
6. Double-click Agere Systems PCI-SV92PP Soft
Modem.
7. On the General tab, click Diagnostics.
8. Click Query Modem. A “Success” response indicates the
modem is connected and working properly.
Windows Vista
1. Select Start > Control Panel.
2. Click on System and Maintenance.
3. Click on System.
4. In the Tasks list, select Device Manager.
5. Double-click Modems.
6. Double-click Agere Systems PCI-SV92PP Soft
Modem.
7. On the General tab, click Diagnostics.
8. Click Query Modem. A “Success” response indicates the
modem is connected and working properly.
Table 2-18 Solving Internet Access Problems (continued)
46 Chapter 2 Troubleshooting Without Diagnostics ENWW

HP dc5700 - Microtower PC Specifications

General

Chipset	Intel Q965 Express
Optical Drive	DVD-ROM, DVD+/-RW
Form Factor	Microtower
Processor	Intel Core 2 Duo, Pentium D
Memory	Up to 4 GB DDR2
Storage	Up to 250 GB HDD
Graphics	Intel Graphics Media Accelerator 3000
Audio	Integrated
Network	Integrated 10/100/1000 Ethernet
Expansion Slots	1 PCI Express x16, 1 PCI Express x1
Ports	USB 2.0, VGA, serial, parallel, audio
Operating System	Windows XP, Windows Vista