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HP dx2310 - Microtower PC User Manual

HP dx2310 - Microtower PC
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service reference guide
HP Compaq dx2310 MT/dx2318 MT
Business PCs
1st Edition
This document provides information on the removal and replacement of all
parts as well as information on troubleshooting, Desktop Management, setup
utilities, SATA drives, safety, routine care, connector pin assignments, POST
error messages, and diagnostic indicator lights.
Document Part Number 490778-001

Table of Contents

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HP dx2310 - Microtower PC Specifications

General IconGeneral
BrandHP
Modeldx2310 - Microtower PC
CategoryDesktop
LanguageEnglish

Summary

Installing the Operating System

Microsoft Windows XP/Vista/Redflag Linux Installation

Details the automatic installation of Windows XP, Vista, or Redflag Linux upon first boot.

Installing or Upgrading Device Drivers

Instructions for installing device drivers after the operating system is installed.

Converting to NTFS File System

Explains how Windows OS handles FAT32 to NTFS conversion for drives.

HP Software Installation

Information on obtaining and installing HP-specific software and drivers.

Setup Utilities and Diagnostics Features

Power-On Self-Test (POST)

Details the diagnostic tests performed automatically when the system is turned on.

Computer Setup Utilities

Explains how to access and use the F10 Computer Setup for system configuration.

CMOS Configuration Recovery

Procedures for backing up and restoring computer CMOS settings using specific utilities.

Desktop Management

Initial Configuration and Deployment

Overview of HP computer preinstalled software images and deployment methods.

ROM Flash and BIOS Updates

Information on BIOS storage, protection, and the FailSafe Boot Block ROM.

Power Button and Power Management

Configuration of the dual-state power button and system power management features.

HP Support Website

Guidance on accessing HP's website for support software and drivers.

System Security Features

Details on user and supervisor passwords for system and setup access.

Surge-Tolerant Power Supply

Description of the integrated surge-tolerant power supply's capabilities.

Serial ATA Drive Guidelines and Features

SATA 3.0 Hard Drive Characteristics

Technical specifications for SATA 3.0 hard drives, including pin counts and transfer rates.

SATA Hard Drive Cable Specifications

Detailed pin assignments for SATA data and power cables.

SATA SMART Drive Functionality

Explanation of Self Monitoring Analysis and Recording Technology (SMART) for drives.

Drive Partition Capacity Limits

Information on maximum drive and partition sizes based on file system and OS.

SATA BIOS Configuration

Notes on SATA controller accessibility and modes in Windows environments.

Identifying the Chassis, Routine Care, and Disassembly Preparation

Microtower (MT) Chassis Identification

Identifies the physical form factor of the computer chassis.

Electrostatic Discharge (ESD) Prevention

Guidelines for preventing damage to components from static electricity.

Routine Cleaning Procedures

Instructions for safely cleaning the computer case, keyboard, monitor, and mouse.

Service and Disassembly Considerations

Important notes on tools, screws, cables, connectors, and hard drive handling.

Removal and Replacement Procedures—Microtower (MT) Chassis

Disassembly Preparation Procedures

Steps to take before disassembling the computer, including power disconnection.

Access Panel and Front Bezel Removal

Instructions for removing the computer's side access panel and front bezel.

Memory Module Installation

Guide on how to install DDR2 SDRAM memory modules into the system board sockets.

Expansion Card Installation and Removal

Procedures for installing and removing PCI/PCIe expansion cards.

Drive Replacement Procedures

Steps for locating, removing, and installing internal drives like hard drives.

System Board Replacement

Detailed instructions for removing and installing the computer's system board.

Power Supply Replacement

Steps for disconnecting and removing the computer's power supply unit.

Connector Pin Assignments

Keyboard and Mouse Connector Pins

Pin assignments for enhanced keyboard and mouse connectors.

Network and Serial Port Pin Assignments

Pin details for Ethernet RJ-45 and serial interfaces.

USB and Audio Connector Pins

Pin configurations for USB ports and various audio connectors.

Monitor and Power Connector Pins

Pin assignments for monitor connections and power supply connectors.

Power Cord Set Requirements

General Power Cord Requirements

Specifications for power cord length, approval, current capacity, and connector type.

POST Error Messages

POST Error Message Categories

Categorizes POST error messages by screen display and probable causes.

BIOS and CMOS Error Troubleshooting

Troubleshooting steps for BIOS checksum, CMOS battery, and checksum errors.

Hardware Component Error Messages

Error messages related to CPU, keyboard, hard disk, and fans.

Power and Memory Error Codes

Interpreting power LED flashes and memory-related error codes.

Troubleshooting Without Diagnostics

Preliminary Troubleshooting Checklist

Basic checks before diagnosing hardware or software issues.

General Problem Solving Guide

Troubleshooting steps for common issues like power, display, audio, and peripherals.

Network and Internet Connectivity Troubleshooting

Resolving issues with network cards, internet access, and connectivity.

Component-Specific Troubleshooting

Guidance for troubleshooting memory, processor, CD/DVD, and drive key issues.

Diagnostic LED and Audible Code Interpretation

Understanding front panel LED codes and audible beeps for diagnostics.

Memory

DDR2 SDRAM Memory Module Support

Details on supported DDR2 SDRAM DIMM types, speeds, and compatibility.

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