limited warranty
region software printer
Japan 90 days 1 year
extent of limited warranty
Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified
above will be free from defects in materials and workmanship for the duration specified
above, which duration begins on the date of purchase by the customer. Customer is
responsible for maintaining proof of date of purchase.
1. For software products, HP's limited warranty applies only to a failure to execute
programming instructions. HP does not warrant that the operation of any product
will be uninterrupted or error free.
2. HP's limited warranty covers only those defects which arise as a result of normal
use of the product, and do not apply to any:
❍ Improper or inadequate maintenance or modification;
❍ Software, interfacing, media, parts, or supplies not provided or
supported by HP; or
❍ Operation outside the product's specifications.
❍ For HP printer products, the use of a non-HP ink cartridge or a refilled
ink cartridge does not affect either the warranty to the customer or any
HP support contract with the customer. However, if printer failure or
damage is attributable to the use of a non-HP or refilled ink cartridge,
HP will charge its standard time and materials charges to service the
printer for the particular failure or damage.
3. If HP receives, during the applicable warranty period, notice of a defect in any
software, media, or ink cartridge covered by HP's warranty, HP shall replace the
defective product. If HP receives notice of a defect in any hardware product
covered by HP's warranty during the applicable warranty period, HP shall either
repair or replace the defective product at HP's option.
4. If HP is unable to repair or replace, as applicable, a defective product covered by
HP's warranty, HP shall, within a reasonable time after being notified of the
defect, refund the purchase price of the product.
5. HP shall have no obligation to repair, replace, or refund until the customer returns
the defective product to HP.
6. Any replacement product may be either new or like-new, provided that it has
functionality at least equal to that of the product being replaced.
file:///C|/Projects/Newport/Mac_UG_huykuna/ug_printer_warranty_fs.html (1 of 3) [5/9/2002 9:41:27 AM]
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