Solution: Change the print setting or load the appropriate paper in the input tray.
For more information, see:
•
Set the paper type for printing
•
Choose papers for printing and copying
Wrong paper width
Cause: The print setting for the print job does not match the paper type or size
loaded in the HP All-in-One.
Solution: Change the print setting or load the appropriate paper in the input tray.
For more information, see:
•
Set the paper type for printing
•
Choose papers for printing and copying
Power and connection messages
The following is a list of power- and connection-related error messages:
•
HP All-in-One not found
•
Communication test failed
•
Improper shutdown
•
Two-way communication lost
HP All-in-One not found
Cause: This error applies only to USB-connected devices. The USB cable is not
plugged in properly.
Solution: If the HP All-in-One is not properly connected to the computer,
communication errors can occur. Make sure the USB cable is securely connected to
the HP All-in-One and the computer, as shown below.
Chapter 12
122 Troubleshooting
Troubleshooting
To Next Page
Loading...