To pack the HP All-in-One
1. If available, pack the HP All-in-One for shipment by using the original packing materials or the
packaging materials that came with your exchange device.
If you do not have the original packaging materials, please use other adequate packaging
materials. Shipping damage caused by improper packaging and/or improper transportation is
not covered under the warranty.
2. Place the return shipping label on the outside of the box.
3. Include the following items in the box:
• A complete description of symptoms for service personnel (samples of print quality problems
are helpful).
• A copy of the sales slip or other proof of purchase to establish the warranty coverage period.
• Your name, address, and a phone number where you can be reached during the day.
Chapter 13
132 HP warranty and support
HP warranty and support
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