self-test report shows a problem, clean the print cartridges. If the problem persists,
you might need to replace the print cartridges.
Cause: The print cartridges needed to be cleaned or there was insufficient ink.
Errors
This section contains the following categories of messages about your product:
•
Flashing lights
•
Wireless indicator light
•
Printing in ink-backup mode
Flashing lights
The lights on the product flash in special sequences to inform you about various status
or error conditions. Refer to the following table for information on solving your error
condition based on which lights are on or flashing on the product.
On light Attention
light
Ink level
indicator
light
Description Solution
Off Off Off The product is turned off. Press the On button to
turn the product on.
On Fast
blinking
Both fast
blinking
The tape was not
removed from one or
both print cartridges.
Remove the print
cartridge, remove tape,
and reinsert the print
cartridge.
On Fast
blinking
Current ink
levels
The product is out of
paper.
The product has a paper
jam.
Load paper and press any
button to resume.
Remove paper jam and
press any button to
resume.
On Fast
blinking
Current ink
levels
The front access door or
the print cartridge access
door is open.
Close the front access
door or the print cartridge
access door.
On Fast
blinking
Both fast
blinking
The print cartridges are
missing or not seated
correctly.
The print cartridge might
be defective.
The tape was not
removed from one or
both print cartridges.
The print cartridge is not
intended for use in this
product.
Install or remove and
reinsert print cartridges.
Remove the print
cartridge, remove tape,
and reinsert the print
cartridge.
The print cartridge might
not be supported for use in
the product. For more
information about
compatible print
cartridges, see
Order ink
supplies.
Chapter 9
58 Solve a problem
Solve a problem
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