Printer hardware issues
Close printhead access door
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Printhead door must be closed to begin printing.
The printer shuts down unexpectedly
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Check the power and power connections.
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Make sure the printer's power cord is connected rmly to a functioning power outlet.
NOTE: When Auto-O is enabled, the printer will automatically turn o after 2 hours of inactivity to help
reduce energy use. For more information, see Auto-O on page 29.
Resolve printer failure
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Turn the printer o, then on. If that does not resolve the problem, contact HP.
ENWW Printer hardware issues 107
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