Troubleshooting Guide www.hp.com/in 8-20
Troubleshooting
Restoring the Software
The Windows operating system and software can be restored to the
original state that they were when you purchased the computer by using
the Restore Plus! DVD. See the documentation included with the Restore
Plus! DVD for complete instructions on using this feature.
In the event that you lose power during the initial operating system
installation process, use the Restore Plus! DVD to install the operating
system.
Contacting Customer Support
For help and service, contact an authorized reseller or dealer. To locate a
reseller or dealer near you, visit www.hp.com.
If you take the computer to an authorized reseller, dealer, or service
provider for service, remember to provide the setup and power-on
passwords if they are set.
Refer to the number listed in the warranty booklet for technical assistance.
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