HP dx7400 - Microtower PC Troubleshooting Guide

Network controller stops working without apparent cause.
Cause Solution
The files containing the network drivers are corrupted. Reinstall the network drivers, using the Restore Plus! CD.
The cable is not securely connected. Ensure that the cable is securely attached to the network
connector and that the other end of the cable is securely
attached to the correct device.
The network controller is defective. Contact an authorized service provider.
New network card will not boot.
Cause Solution
New network card may be defective or may not meet industry-
standard specifications.
Install a working, industry-standard NIC, or change the boot
sequence to boot from another source.
Cannot connect to network server when attempting Remote System Installation.
Cause Solution
The network controller is not configured properly. Verify Network Connectivity, that a DHCP Server is present,
and that the Remote System Installation Server contains the
NIC drivers for your NIC.
System setup utility reports unprogrammed EEPROM.
Cause Solution
Unprogrammed EEPROM. Contact an authorized service provider.
Table 2-12 Solving Network Problems (continued)
36 Chapter 2 Troubleshooting Without Diagnostics ENWW

HP dx7400 - Microtower PC Specifications

General

Memory	Up to 8 GB DDR2 SDRAM
Audio	Integrated High Definition Audio
Power Supply	300W
Processor	Intel Core 2 Duo, Pentium Dual-Core, or Celeron
Storage	SATA Hard Drive
Optical Drive	DVD-ROM, DVD+/-RW
Graphics	Integrated Intel Graphics Media Accelerator 3100
Networking	Integrated Gigabit Ethernet
Expansion Slots	1 PCI Express x16
Ports	1 serial, 1 parallel, audio in/out
Operating System	Windows XP Professional