HP Elite x360 830 - User Manual

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Maintenance and Service Guide

HP Elite x360 830 13 inch G11 2-in-1

Notebook PC

SUMMARY

This guide provides maintenance information about such topics as spare parts, removal and replacement of

parts, security, and backing up.

Main Page

Table of Contents5
Product Description9
Components13
Right13
Left14
Display15
Low Blue Light Mode (Select Products Only)15
Keyboard Area16
Touchpad16
Touchpad Settings16
Adjusting Touchpad Settings17
Turning on the Touchpad17
Touchpad Components17
Lights18
Button and Fingerprint Reader19
Special Keys20
Bottom21
Rear22
Labels22
Illustrated Parts Catalog25
Computer Major Components25
Display Assembly Subcomponents29
Miscellaneous Parts31
Removal and Replacement Procedures Preliminary Requirements37
Tools Required37
Service Considerations37
Plastic Parts37
Cables and Connectors37
Drive Handling37
Electrostatic Discharge Information38
Generating Static Electricity38
Preventing Electrostatic Damage to Equipment39
Personal Grounding Methods and Equipment39
Grounding the Work Area40
Recommended Materials and Equipment40
Cleaning Your Computer41
Enabling HP Easy Clean (Select Products Only)41
Removing Dirt and Debris from Your Computer41
Cleaning Your Computer with a Disinfectant42
Caring for Wood Veneer (Select Products Only)43
Packaging and Transporting Guidelines43
Accessing Support Information44
Removal and Replacement Procedures for Customer Self-Repair Parts46
Component Replacement Procedures46
Preparation for Disassembly46
Bottom Cover46
WLAN Module47
WWAN Module49
Solid-State Drive50
Speakers52
Fan53
Removal and Replacement Procedures for Authorized Service Provider Parts55
Component Replacement Procedures55
Battery55
Fingerprint Reader Board56
RTC Battery57
NFC Module58
Touchpad59
Smart Card Reader60
WWAN Lower Antenna61
USB Board62
Audio Jack63
Heat Sink64
System Board65
Display Assembly69
Top Cover with Keyboard72
Backing Up, Restoring, and Recovering74
Backing up Information and Creating Recovery Media74
Using Windows Tools for Backing up74
Using the HP Cloud Recovery Download Tool to Create Recovery Media (Select Products Only)74
Restoring and Recovering Your System74
Creating a System Restore75
Restoring and Recovery Methods75
Recovering Using HP Recovery Media75
Changing the Computer Boot Order76
Using HP Sure Recover (Select Products Only)76
Computer Setup (BIOS), TPM, and HP Sure Start77
Using Computer Setup77
Navigating and Selecting in Computer Setup77
Restoring Factory Settings in Computer Setup77
Updating the BIOS78
Determining the BIOS Version78
Preparing for a BIOS Update78
Downloading a BIOS Update79
Installing a BIOS Update79
Changing the Boot Order Using the F9 Prompt79
TPM BIOS Settings (Select Products Only)80
Using HP Sure Start (Select Products Only)80
Using HP PC Hardware Diagnostics81
Using HP PC Hardware Diagnostics Windows (Select Products Only)81
Using an HP PC Hardware Diagnostics Windows Hardware Failure ID Code81
Accessing HP PC Hardware Diagnostics Windows81
Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant81
Accessing HP PC Hardware Diagnostics Windows from the Start Menu (Select Products Only)82
Downloading HP PC Hardware Diagnostics Windows82
Downloading the Latest HP PC Hardware Diagnostics Windows Version from HP82
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store82
Downloading HP Hardware Diagnostics Windows by Product Name or Number82
Only)82
Installing HP PC Hardware Diagnostics Windows83
Using HP PC Hardware Diagnostics UEFI83
Using an HP PC Hardware Diagnostics UEFI Hardware Failure ID Code83
Starting HP PC Hardware Diagnostics UEFI83
Only)84
Downloading HP PC Hardware Diagnostics UEFI to a USB Flash Drive84
Downloading the Latest HP PC Hardware Diagnostics UEFI Version85
Only)85
Using Remote HP PC Hardware Diagnostics UEFI Settings (Select Products Only)85
Downloading Remote HP PC Hardware Diagnostics UEFI85
Downloading the Latest Remote HP PC Hardware Diagnostics UEFI Version85
Downloading Remote HP PC Hardware Diagnostics UEFI by Product Name or Number85
Customizing Remote HP PC Hardware Diagnostics UEFI Settings86
Specifications87
Computer Specifications87
Display Specifications88
Solid-State Drive Specifications88
Statement of Memory Volatility90
Current BIOS Steps90
Nonvolatile Memory Usage92
Questions and Answers93
Using HP Sure Start (Select Products Only)94
Power Cord Set Requirements95
Requirements for All Countries95

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HP Elite x360 830 Specifications

General

Brand	HP
Model	Elite x360 830
Category	Laptop
Language	English

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HP Elite x360 830 - User Manual

Table of Contents

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