Maintenance and Service Guide 3–1
3
Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model number located on
the service tag.
Component Description
1 Product name This is the product name affixed to the front of your computer.
2 Serial number (s/n) This is an alphanumeric identifier that is unique to each product.
3 Part number/ product number
(p/n)
This number provides specific information about the product’s hardware
components. The part number helps a service technician to determine what
components and parts are needed.
4 Model description This is the alphanumeric identifier you use to locate documents, drivers, and
support for your computer.
5 Warranty period This number describes the duration (in years) of the warranty period for this
computer.
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