Light color .......................................................................................................................357
Dark image .....................................................................................................................358
Dark color .......................................................................................................................358
Completely blank image .................................................................................................359
All black or solid color .....................................................................................................359
Dots in vertical lines ........................................................................................................360
Dirt on back of paper ......................................................................................................360
Dirt on front of paper .......................................................................................................361
Vertical lines ...................................................................................................................361
White vertical lines ..........................................................................................................361
Horizontal lines ...............................................................................................................362
White horizontal lines .....................................................................................................362
Missing color ...................................................................................................................363
Blank spots .....................................................................................................................363
Poor fusing ......................................................................................................................363
Distortion or blurring .......................................................................................................364
Smearing ........................................................................................................................365
Misplaced image .............................................................................................................365
Repetitive defects troubleshooting ........................................................................................366
Interface troubleshooting ......................................................................................................369
Communications checks .................................................................................................369
EIO troubleshooting ........................................................................................................369
AUTOEXEC.BAT standard configurations .....................................................................369
Printer Job Language (PJL) commands ........................................................................370
Control panel troubleshooting ...............................................................................................372
Printing a menu map ......................................................................................................372
Information menu ............................................................................................................373
Paper handling menu .....................................................................................................374
Configure device menu ...................................................................................................374
Printing menu ..................................................................................................................375
Print quality menu ...........................................................................................................376
System setup menu ........................................................................................................377
I/O menu .........................................................................................................................379
Resets menu ...................................................................................................................380
Diagnostics menu ...........................................................................................................380
Service menu ..................................................................................................................381
Tools for troubleshooting ......................................................................................................383
Embedded Web server ...................................................................................................383
To access the embedded Web server ............................................................................383
Information tab ................................................................................................................384
Settings tab .....................................................................................................................384
Networking tab ................................................................................................................385
Other links .......................................................................................................................385
Using the HP Toolbox (HP Color LaserJet 5550 models) ..............................................385
Printer Status and Alerts software ..................................................................................388
To choose which status messages appear ....................................................................389
To view status messages and information .....................................................................389
Printer configuration page ..............................................................................................389
Supplies status page ......................................................................................................391
Usage page ....................................................................................................................392
Event log .........................................................................................................................394
Print the file directory page ...................................................................................................395
Print the PCL font list page ...................................................................................................396
Print the PS font list page .....................................................................................................397
Print the RGB samples page (HP Color LaserJet 5550 models) .........................................398
Print the CMYK samples page (HP Color LaserJet 5550 models) .......................................399
ENWW ix
To Next Page
Loading...