Control panel message Event
log error
message
Description Recommended action
INSTALL TRANSFER
UNIT
For help press
None The transfer unit is either not
installed or not correctly installed
in the printer.
1. Insert the transfer unit or
make sure the installed
transfer unit is fully seated.
2.
Press
for detailed
information.
3. Press
and to step
through the instructions.
4. If the error persists, verify that
the ETB connectors (J36 and
J38 on the ETB and J1111 on
the DC controller PCB) are
good. Replace connectors as
necessary.
5. Replace the ETB.
6. Replace the DC controller
PCB. Calibrate the printer
after replacing the DC
controller. See
Calibrate now.
LOAD TRAY X
<TYPE> <SIZE>
For help press
None Tray XX is either empty or
configured for a type and size
other than specified in the job. No
other tray is available.
1.
Press
for detailed
information.
2. Press
and to step
through instructions.
LOAD TRAY X
<TYPE> <SIZE>
For help press
alternates with
LOAD TRAY X
<TYPE> <SIZE>
To use another
tray press
None Tray XX is either empty or
configured for a type and size
other than specified in the job.
1.
Press
for detailed
information.
2. Press
and to step
through instructions.
MANUALLY FEED
<TYPE> <SIZE>
For help press
alternates with
MANUALLY FEED
<TYPE> <SIZE>
To continue press
None A job sent requires a specific
paper type and size that is not
currently available.
1.
Press
for detailed
information.
2. Press
and to step
through instructions.
Table 7-2. Alphabetical printer messages (HP Color LaserJet 5500 models) (continued)
272 Chapter 7 Troubleshooting ENWW