Control panel message Event
log error
message
Description Recommended action
52.XY
PRINTER ERROR
For help press
alternates with
52.XY
PRINTER ERROR
To continue
turn off then on
None A printer error has occurred.
X Description
1 scanner error
2 scanner startup error
3 scanner rotation error
Y Description
0 no color
K black
C cyan
M magenta
Y yellow
1. Press to continue.
2. Turn the printer off and then
back on.
3. Reseat the connectors
between the laser/scanner
(J74 - J77) and DC controller
PCB (J1106 - J1109).
4. Replace the defective laser/
scanner assembly. Calibrate
the printer after replacing the
laser/scanner. See
Calibrate
now.
5. Replace the DC controller
PCB. Calibrate the printer
after replacing the DC
controller. See
Calibrate now.
53.10.05
PRINTER ERROR
To continue
turn off then on
None A DIMM is installed in both 168-
pin DIMM Slot 4 and 100-pin
DIMM Slot 5.
This is an invalid configuration.
DIMMs can not be installed in both
of these slots at the same time.
Remove one of the DIMMs, or
move one of the DIMMs to a
different slot.
53.X0.ZZ
PRINTER ERROR
To continue
turn off then on
None An error has occurred in the
onboard RAM.
1. Press to continue.
2. Turn the printer off and then
back on.
53.XY.ZZ
PRINTER ERROR
For the 5500 models: To continue
press
CANCEL JOB
None An error occurred on some
memory of the printer.
X DIMM Type
1 RAM
Y Device Location
1 DIMM Slot 1
2 DIMM Slot 2
3 DIMM Slot 3
4 DIMM Slot 4
ZZ Error Number
0 unsupported memory
1 unrecognized memory
2 unsupported memory size
3 failed RAM test
4 exceeded maximum RAM size
5 invalid DIMM speed
Press C
ANCEL
J
OB
. If the problem
persists, replace the DIMM card in
the slot indicated.
Table 7-5. Numerical printer messages (HP Color LaserJet 5550 models) (continued)
322 Chapter 7 Troubleshooting ENWW
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