Print quality defect chart
Use the examples in the print quality defect chart to determine which print-quality problem
you are experiencing, and then see the corresponding pages to find information that can
help you troubleshoot the problem. For the latest information and problem-solving
procedures, go to http://www.hp.com/support/clj5500 or http://www.hp.com/support/clj5550.
Note
The print-quality defect chart assumes the use of letter- or A4-size media that has moved
through the printer long-edge first.
An image with no defects
Horizontal lines or
streaks
● Make sure that the
operation and
location
requirements of the
printer are met.
● Print the Print
Quality
Troubleshooting
Pages (see
Image
formation
troubleshooting) and
follow the diagnostic
procedure listed on
the first page to help
isolate the defect to
a particular
component.
Misaligned colors
● Request a FULL
CALIBRATE NOW
using the printer control
panel (see
Image
formation
troubleshooting).
● Verify that the media
does not exceed the
maximum weight
supported (see
Image
formation
troubleshooting).
350 Chapter 7 Troubleshooting ENWW
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