Smeared toner
● Make sure to use
supported media.
● A paper fragment
was left in the
printer when
clearing a jam.
Remove any paper
fragments (see
Image formation
troubleshooting.)
White areas (dropouts) on
page
● Make sure that the
operation and location
requirements of the
printer are met.
● Make sure to use
supported media.
● Make sure that the
media you are using
does not have any
wrinkles or dents from
handling, and that the
media is not
contaminated with
visible fingerprints or
other foreign substances.
● Make sure that the
media type and size for
the tray are set correctly
in the control panel for
the media that you are
using.
● Calibrate the printer.
● Print the Print Quality
Troubleshooting Pages
(see
Image formation
troubleshooting) and
follow the diagnostic
procedure listed on the
first page to help isolate
the defect to a particular
component.
ENWW Print quality defect chart 353